Education Specialist

Education Specialist

Position: Education Specialist

Posting ID: 7175

Dept: Clinical System and Informatics

Status: Temporary Full Time (approx. 1 year to May 25, 2027)

Role Level: PG08 ($37.42 - $46.77/hr)

Site: 2085 Hurontario St, Cross Sites

Posted: May 4, 2026

Internal Deadline: May 11, 2026

About Trillium Health Partners

Trillium Health Partners is one of Canada’s largest community-based teaching hospitals, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, the Reactivation care Centre (Church Site) and the new THP-UHN Reactivation Care Centre. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030, we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities.

Program Summary

The Clinical Systems and Informatics (CSI) team is a Trillium Health Partners (THP) Program that successfully implemented Epic as the hospital’s integrated Hospital Information System (HIS) in October 2020. The Program’s mandate is the integration of clinical practice, education, technology, information management, and data to create a trusted, comprehensive, integrated, evidenced based hospital information system with standardized tools and processes, to support THP’s mission of a new kind of healthcare for a healthier community.

The CSI team applies the principles of clinical informatics to inform, advise and guide the strategy for the HIS design, build, training, and implementation.

The CSI team consists of Application Analysts, Clinical Informaticians, Trainers, Business Intelligence Analysts, and Project resources who work in collaboration with clinical and non-clinical staff.

The CSI team is within the Quality, Risk, and Patient Experience Division and focuses on bridging the gap between technology and process through a Quintuple AIM framework with a focus on system, user and patient-based outcomes, within the resources available.

The Position

This role reports to the Training Manager of the Clinical Systems and Informatics (CSI) team and will work closely with the Application, Clinical Informatics (CI), Project and Cogito teams, as well as collaborating with various stakeholders to build a better system through work in implementation, knowledge exchange, evaluation, information management, health equity, and engagement.

Here’s What You Will Get To Do

• Design, develop, communicate, and deliver curriculum, lesson plans, and supportive training materials for Epic and similar software systems using adult education best practices.
• Update training materials and classroom content to align with system or workflow changes.
• Deliver high-quality, equitable, and interactive training to end-users in various settings (large/small groups, one-on-one, huddles).
• Support the organization through upgrades, THRIVE program delivery, and other educational operational needs.
• Lead, guide, and support the coordination/management of medium complexity work streams (projects) and assist the Training Manager with high complexity work streams.
• Support project planning, management, implementation, and evaluation for CSI team projects.

Here’s What You Need To Have

• College Diploma or equivalent in a clinical discipline, health informatics, adult education, organizational development, or equivalent program, and/or relevant work experience.
• Understanding of adult learning principles, theories, and strategies.
• Ability to create e-learnings, simulations, and utilize various teaching methodologies.
• Experience presenting technical topics to diverse audiences is preferred.
• Excellent written and verbal communication, presentation, and facilitation skills.
• Proficiency with computers and ability to learn new technology quickly.
• Ability to build rapport, engage adult learners, and foster a positive learning experience.
• Skill in liaising with a wide range of stakeholders in fast-paced, ambiguous situations.
• Demonstrated ability to multitask, prioritize effectively, and meet deadlines.
• Experience in a dynamic, fast-paced work environment with a results-oriented approach.
• Healthcare environment experience with a basic understanding of clinical workflows and terminology is an asset.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint); Visio experience is an asset.
• Previous Epic Training experience is preferred.
• Learning Management System (LMS) experience is an asset.
• Certification as an Epic Credentialed Trainer is an asset.
• Availability to work all shifts as required.

Location

This role will be a combination of remote and on-site work. You must be able to work at any THP hospital sites (Mississauga Hospital, Credit Valley Hospital, Watline, RCC, Queensway Health Centre, etc.).

Hours Of Work

Scheduled remote and onsite work hours will be determined by the training schedule. Onsite training hours may mean varied hours of work each day between 6 am and 11 pm, Sunday to Saturday. Remote hours will be regular business time Monday to Friday based on the Training Schedule.

How To Apply

To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca

Internal candidates who believe they possess the necessary qualifications and experience for this position are encouraged to apply.

Commitment to Diversity and Inclusion

Trillium Health Partners (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity, and inclusion best practices throughout THP operations, policies, and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person to consider this opportunity.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

Key skills/competency

• Adult Education
• Curriculum Development
• Training Delivery
• Epic Software
• Clinical Informatics
• Learning Management Systems
• Stakeholder Engagement
• Project Coordination
• Health Equity
• Communication Skills