Revenue Cycle Policy Analyst (Staff Consultant II)
Tria Federal (Tria) · United States
- Hybrid
- Full-time
- $100,000 / year
- United States
Job highlights
- Develop enterprise policy for revenue cycle operations.
- Draft SOPs, workflows, and compliance documentation.
- Standardize operations across 130+ military facilities.
- Collaborate with DHA UBO leadership and stakeholders.
- Requires 5-7 years healthcare revenue cycle experience.
About the role
About Tria Federal
Tria Federal delivers digital services and technology solutions that support the health and safety of veterans, service members and civilians. For two decades, federal agencies have relied on Tria companies to advance their critical missions and modernize their systems, so that they can uphold their commitment to the American people. Today, we are pushing the boundaries of possibility through partnerships and investments in artificial intelligence and emerging technologies, developing solutions for the biggest challenges that government will face tomorrow.
We are proud to employ and support military veterans who bring mission-first mindset, technical expertise, and leadership qualities that strengthen our work. Veterans, transitioning service members, and military spouses are strongly encouraged to apply.
About the Role
The Revenue Cycle Policy Analyst (Staff Consultant II) will support the Defense Health Agency (DHA) Uniform Business Office (UBO) Support Contract, contributing to development of the enterprise policy, compliance, and standardization framework for back-end revenue cycle operations, spanning billing and follow-up, at more than 130 Military Treatment Facilities (MTFs). This role helps develop enterprise standard operating procedures (SOPs), internal controls, and policy updates, and drafts workflows, RACI (responsible, accountable, consulted, informed) matrices, and compliance documentation that standardize revenue cycle operations and strengthen compliance and audit readiness. The Staff II Policy Analyst works with DHA UBO leadership, MTF stakeholders, the UBO Process Action Team (PAT), and the program team to produce clear, compliant, and executable policy and procedure.
This role is contingent upon the successful award of the contract. Any offer of employment is subject to contract award and funding availability.
Responsibilities
- Support enterprise SOP development: draft and maintain standard operating procedures, job aids, and workflows for back-end revenue cycle operations, spanning billing and follow-up.
- Draft workflows and process maps, documenting current-state and future-state processes across the cost-recovery programs and federal billing functions.
- Develop RACI matrices, defining roles, responsibilities, and accountability across enterprise, shared-service, and MTF levels.
- Prepare compliance documentation, drafting compliance artifacts, checklists, and supporting materials for review.
- Support internal control development, documenting control points and contributing to updates to the UBO compliance checklist.
- Support policy updates, assisting in drafting and reconciling DHA UBO policy, guidance, and business rules that support standardized operations.
- Conduct policy and compliance research, supporting current-state assessments, gap analysis, and recommendations for standardized updates.
- Maintain policy documentation, keeping SOPs, workflows, RACI matrices, and compliance documents current, version-controlled, and accessible.
- Support stakeholder review, coordinating policy review cycles with DHA UBO leadership, the PAT, and MTF stakeholders, and incorporating feedback.
- Adhere to project plans, processes, and timelines, delivering high-quality policy work products on schedule in a dynamic, deadline-driven environment.
Required Skills & Experience
- 5–7 years of healthcare revenue cycle policy, compliance, or operations experience in a federal or commercial setting.
- Strong knowledge of the healthcare revenue cycle (charge capture, billing, collections, denials, and compliance).
- Experience drafting SOPs, workflows, RACI matrices, and compliance documentation for standardized operations.
- Experience documenting processes and internal controls.
- Knowledge of healthcare compliance and regulatory requirements, including federal mandates and payer rules.
- Knowledge of federal and DoD policy development, including DoD Directives and Instructions (DoDDs/DoDIs), DHA-Procedural and Administrative Instructions (DHA-PIs/DHA-AIs), policy memoranda, and procedures manuals, and how enterprise procedures align to them.
- Strong analytical and writing skills, with the ability to produce clear, compliant policy and procedure documentation.
- Ability to manage competing priorities and produce high-quality work products under tight timeframes.
- Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Visio.
- Bachelor's degree required; Master's degree preferred.
- Eligibility: U.S. citizenship; eligibility for a Department of Defense (DoD) Public Trust.
Desired Skills
- Experience within the Military Health System (MHS) or DHA environment.
- Knowledge of UBO operations and the three cost-recovery programs: Third Party Collection (TPC), Medical Service Accounts (MSA), and Medical Affirmative Claims (MAC).
- Familiarity with MHS GENESIS / Oracle Cerner Patient Accounting (CPA) and federal financial statement audit readiness.
- Familiarity with the Military Treatment Facility UBO Manual (DoD 6010.15-M) and DHA UBO policy and business rules.
- Knowledge of federal and DoD policy development, including DoD Directives and Instructions (DoDDs/DoDIs), DHA-Procedural and Administrative Instructions (DHA-PIs/DHA-AIs), policy memoranda, and procedures manuals (PMs), and how enterprise procedures align to them.
Why Tria?
What defines the Tria brand is more than just our dedication to excellence in our craft; it’s our incredible team of dedicated, talented, and passionate people that make Tria so exceptional. As people powering possible, we are all partners in our team’s shared success.
As a company that cares about people, we seek to cultivate a culture in which all can thrive personally and professionally. We offer a top-tier benefits package to invest in your physical, mental, and financial health and wellness so that you can be your best self - at work and in life. At Tria, we are growth-minded, entrepreneurial in spirit, and committed to fostering a culture of inclusion and opportunity for all. Whatever your background, your role, your department, or stage in your professional journey, here you will have opportunities to learn new skills, seize new challenges, and advance your career as we grow.
Key skills/competency
- Revenue Cycle Management
- Policy Development
- Compliance
- Standard Operating Procedures (SOPs)
- RACI Matrices
- Healthcare Operations
- Federal Billing
- Process Documentation
- Internal Controls
- Analytical Skills
Skills & topics
- Revenue Cycle
- Policy Analyst
- Healthcare Policy
- Compliance
- SOP Development
- RACI Matrix
- Federal Healthcare
- DHA
- UBO
- Billing and Follow-up
How to get hired
- Tailor your resume: Highlight your 5-7 years of healthcare revenue cycle policy and compliance experience, especially in federal settings. Emphasize your skills in drafting SOPs, workflows, and RACI matrices.
- Showcase relevant skills: Quantify your achievements in process documentation, internal controls, and policy development. Mention your proficiency in Microsoft Office Suite, including Visio.
- Address desired skills: If you have experience within the Military Health System (MHS) or DHA, or knowledge of UBO operations, ensure this is prominent.
- Prepare for technical and behavioral questions: Be ready to discuss your understanding of healthcare revenue cycles, federal mandates, and your ability to manage competing priorities and produce high-quality work under pressure.
- Understand the company: Research Tria Federal's commitment to veterans and their work with the Defense Health Agency (DHA) to align your application with their mission.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the main focus of the Revenue Cycle Policy Analyst role at Tria Federal?
- The Revenue Cycle Policy Analyst role at Tria Federal focuses on developing and standardizing enterprise policy, compliance frameworks, and operating procedures for the back-end revenue cycle operations, specifically for billing and follow-up, across over 130 Military Treatment Facilities (MTFs) supporting the DHA UBO Support Contract.
- What specific documents will this Revenue Cycle Policy Analyst be responsible for creating?
- This role involves drafting and maintaining Standard Operating Procedures (SOPs), job aids, workflows, process maps, RACI matrices, and various compliance documentation, including artifacts and checklists, to standardize revenue cycle operations and enhance audit readiness.
- What experience is required for the Revenue Cycle Policy Analyst position at Tria Federal?
- The position requires 5-7 years of experience in healthcare revenue cycle policy, compliance, or operations within a federal or commercial setting. A strong knowledge of the healthcare revenue cycle, experience in drafting policy documents, and proficiency in Microsoft Office are essential. A Bachelor's degree is required, with a Master's degree preferred.
- Is this role remote or on-site at Tria Federal?
- While the job description does not explicitly state the work arrangement, roles supporting federal contracts like the DHA UBO Support Contract often have specific location or hybrid requirements. It's best to confirm the work arrangement directly with the hiring manager during the application process.
- What is the significance of the DHA UBO Support Contract for this role?
- This role is directly supporting the Defense Health Agency (DHA) Uniform Business Office (UBO) Support Contract. Success in this role means contributing to the critical mission of standardizing revenue cycle operations and compliance across numerous military treatment facilities, impacting the financial health and operational efficiency of the military healthcare system.
- Are veterans particularly encouraged to apply for this Revenue Cycle Policy Analyst role?
- Yes, Tria Federal strongly encourages veterans, transitioning service members, and military spouses to apply. The company values the mission-first mindset, technical expertise, and leadership qualities that veterans bring to their work.
- What is the eligibility requirement for the Revenue Cycle Policy Analyst role?
- To be eligible for this position, candidates must be U.S. citizens and eligible for a Department of Defense (DoD) Public Trust clearance. This is a standard requirement for many roles supporting federal agencies, especially within the DoD.