2 days ago
Customer Service Representative
Tree Top Staffing LLC
Hybrid
Full Time
$45,000
Hybrid
Job Overview
Job TitleCustomer Service Representative
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$45,000
LocationHybrid
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Job Description
About the Role
We are looking for a customer-oriented, experienced, and motivated Customer Service Representative who is able to put themselves in the customers' shoes and remain helpful, patient, positive, and cheerful.
Responsibilities
- Managing large volume of customer calls
- Stay friendly and helpful
- Resolve questions and service issues for customers via phone, email and text
- Accurately document customer interactions
- Determine opportunities for new sales
- Sell products to established customers through up-selling and cross-selling
- Resolve all inbound and outbound support requests per established guidelines.
- Identify and act as a company ambassador at all times
- Be professional
Qualifications
- Customer service experience
- Demonstrated ability to provide outstanding customer service
- Customer-centric
- Result-driven
- Focus on quality and attention to detail
- Good time-management skills
- Ability to multi-task
- Strong interpersonal and communication skills
- Critical-thinker and problem-solver
- Ability to work with minimal supervision
Key skills/competency
- Customer Service
- Communication Skills
- Problem-Solving
- Sales Acumen
- Customer Interaction
- Time Management
- Multitasking
- Active Listening
- Conflict Resolution
- CRM Software
How to Get Hired at Tree Top Staffing LLC
- Research Tree Top Staffing LLC's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume for customer service roles: Highlight experience managing calls, resolving issues, and achieving sales targets for Tree Top Staffing LLC.
- Prepare for customer-centric interviews: Practice behavioral questions showcasing your problem-solving and communication skills with a focus on client satisfaction.
- Showcase your sales aptitude: Be ready to discuss experiences in up-selling or cross-selling products effectively.
- Demonstrate professionalism and positivity: Emphasize your ability to remain cheerful and patient in challenging customer interactions.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What kind of customer service experience is Tree Top Staffing LLC looking for in a Customer Service Representative?
02How important are sales skills for the Customer Service Representative role at Tree Top Staffing LLC?
03What communication methods will a Customer Service Representative at Tree Top Staffing LLC use to interact with customers?
04What is the typical career path for a Customer Service Representative at Tree Top Staffing LLC?
05How does Tree Top Staffing LLC support professional development for its Customer Service Representatives?
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