Data Manager

Job Overview

Places for London is a growing commercial property business with £1.5bn of assets across London and ambitions to double its income over the next 10 years, whilst creating a greener more sustainable environment for customers. The commercial portfolio comprises of circa 3500 units comprising arches, retail units, offices, industrial, residential, land and other miscellaneous buildings and uses, with over 2600 agreements, generating an income of circa £100m per annum. The organisation is investing off the back of strategic plans that will lead to significant improvements to the portfolio.

The business is seeking a Data Manager to support in the management of data held in digital systems. This is a rare opportunity within the Asset Management directorate for an analytical and detailed individual with a desire to make a difference to how data can be successfully used to achieve organisational goals and objectives.

Job Role

The Data Manager will provide a robust data management service in Places for London that protects data quality through the adoption of robust data governance principles. This individual will play a pivotal role in improving data capture to support the reporting and analysis functions of the business with a view to aiding better business decisions and performance measurement.

The postholder will have direct responsibility for maintaining data in the property asset management and facilities management databases. Main accountabilities include working with property teams in Asset Management to collate and process portfolio, asset and lease information into the property systems, upholding data governance standards. In addition, you will be responsible for conducting data control and audit tasks, undertaking analysis and ad hoc document management. You will also have specific responsibility to ensure the data entered in the system complies with GDPR legislation.

The role is based in the property Asset Management directorate, working alongside property and asset managers and facility managers who are responsible for the operational management and strategic direction of the portfolio. The data team and property teams work hand in glove.

Key Accountabilities

• Manage the input of Data from contracts, valuations, leases and rent memos onto property management account system, working with surveyors on verification and liaising with 3rd party supplier data management department.
• Manage a routine of auditing to audit data with 3rd party supplier to maintain data quality and completion.
• Lead a periodic review of data such as void classification, to ensure the asset management database is maintained for effective management.
• Work alongside finance to answer any queries on quality issues and analysis.
• Administer business users and security permissions, starting with hierarchies and business model names.
• Ensure alignment of Property Management data with asset data within the Property Asset Register, where relevant. Working specifically with the operational property team.
• Responsible for ensuring data inputted complies with GDPR legislation.
• Complete any training required with team as a super user of system.
• Once developed, lead on managing the document management system for Property Management including health and safety data.
• Create, manipulate and analyse complex financial data (including excel spreadsheets) - to maintain financial and budget data and to produce relevant reports profiling and monitoring financial spend and variances.
• Manage core property data in relation to Places portfolio; ensuring that all data is consistent, accurate and relevant.

Knowledge, Skills & Experience

Knowledge

• Excellent knowledge of relevant technology systems such as SAP Real Estate, MRI Horizon, (or an equivalent system) and CAFM systems.
• 3 A-levels are essential.
• Knowledge of industry standards in data management within a property context.
• Knowledge of approaches and methodologies required to maintain appropriate data standards.

Skills

• High attention to detail with willingness to adapt to changing business needs to deliver.
• Ability to quickly identify core issues in complex information requirements and interpret the probable impacts accurately.
• Effective problem solving and influencing skills.
• Good written and oral communication skills.
• Ability to work effectively on their own as part of a team and make decisions when necessary.
• Ability to manage conflicting priorities.
• Demonstrate the ability to work on their own initiative but also seek advice and support where required.
• Great interpersonal skills and a team focused approach.

Experience

• Relevant experience in managing data within the property management sphere or similar, with attention to detail.
• Experience in maintaining user end guides, translating technical language into everyday text.
• Experience in processing, manipulating, analysing and interpreting data.
• Experience of developing and maintaining customer relationships, with a particular focus on managing expectations and ensuring customer satisfaction.
• Experience of working in teams and influencing skills.
• Experience of financial management.

Equality, diversity and inclusion

We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Benefits

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:

• Final salary pension scheme.
• Free travel for you on the TfL network.
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket.
• 30 days annual leave plus public and bank holidays.
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow.
• Private healthcare discounted scheme (optional).
• Tax-efficient cycle-to-work programme.
• Retail, health, leisure and travel offers.
• Discounted Eurostar travel.

Application Process

Please apply using your CV and a two-page covering letter. Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and cover letter.

Vetting Process

https://tfl.gov.uk/corporate/careers/our-vetting-process

At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application but we’ll always treat you with transparency, respect and clear communication throughout.

Applications will close on the 27th of February @ 23:59

Key skills/competency

• Data Governance
• Data Quality
• Property Management Systems
• Asset Management
• GDPR Compliance
• Data Auditing
• Financial Data Analysis
• Stakeholder Management
• Problem Solving
• Attention to Detail