AlmaVia of San Francisco - Business Office Manager
Transforming Age · San Francisco, CA
- On site
- Full-time
- $100,000 / year
- San Francisco, CA
Job highlights
- Manage community HR, payroll, and benefits.
- Ensure compliance with labor laws.
- Lead onboarding and employee engagement.
- Provide executive and administrative support.
- Supervise front desk and administrative staff.
About the role
Job Summary
AlmaVia of San Francisco, part of Transforming Age, is seeking a dynamic Business Office Manager to provide essential administrative support to their assisted living and memory care community. This role involves partnering with department directors on HRIS entries, payroll, and benefits administration, ensuring compliance with federal, state, and local employment laws. You will also manage onboarding, employee engagement, safety programs, and provide administrative support to the Executive Director. This is an excellent career advancement opportunity in a growing industry.
About AlmaVia of San Francisco & Transforming Age
AlmaVia of San Francisco is a picturesque, pet-friendly assisted living and memory care community nestled near Lake Merced. As part of Transforming Age and Elder Care Alliance, we focus on providing the best services and support to our residents as well as our team. Our Culture of Excellence is built on a foundation of respect, integrity, and a commitment to the well-being of both our residents and our team members. We foster a collaborative and supportive environment where innovation and compassion drive everything we do.
Responsibilities
- Partners with department directors to process timely and accurate HRIS entries including hires, terminations, status changes, and payroll/timesheet approvals.
- Serves as the primary HR resource at the community, collaborating with the Support Center to ensure consistency and compliance with organizational policies and procedures.
- Ensures employee file compliance with applicable federal, state, and local employment laws (e.g., Title 22, Wage Order 5, OSHA, FEHA, FMLA/CFRA).
- Manages the administration of employee benefits, including new enrollments, terminations, life events, and open enrollment, ensuring legal compliance.
- Monitors, tracks, and manages the leave of absence (LOA) process, including accommodations and job modifications.
- Coaches and guides managers on employee relations matters, escalating issues to HR leadership when necessary.
- Leads onboarding and pre-onboarding processes to ensure a seamless new hire experience, including background checks, clearances, system access, and training participation.
- Partners with the Support Center to track and deliver mandatory training to ensure organizational and regulatory compliance.
- Manages employee engagement efforts, including the community rewards and recognition program.
- Collaborates with department leaders to improve retention and reduce turnover by fostering a positive team member experience.
- Partners with the Executive Director on safety and risk management programs aligned with corporate and regulatory requirements.
- Maintain OSHA logs and related documentation to ensure timely updates and compliance with Cal/OSHA and Workers’ Compensation laws.
- Provide comprehensive administrative and project support to the Executive Director and Department Heads.
- Support front desk operations by coordinating closely with Administrative Staff to ensure seamless coverage and service.
- Lead and manage the Front Desk/Receptionist team, ensuring excellent customer service and efficient daily operations.
- Promotes the Mission, Vision and Values of Transforming Age in all areas of responsibility, and demonstrate commitment to Culture of Excellence and strategic goals.
- Performs other duties as assigned.
What You Need To Succeed
- Associate degree in accounting, business, finance, or human resources or the equivalent combination of education and experience. (Bachelor’s preferred).
- Two to five years of experience in accounts receivable, payroll, and human resources.
- Minimum 1 year experience supervising at least one employee.
- The ability to speak, read and comprehend the English language.
- Experience with employee/customer relations, financial reports, bank reconciliations, and full cycle accounting.
- High level of proficiency with Microsoft Office Suite products (required - Outlook, Excel, Word).
- Ability to prioritize work and to prepare accurate and timely reports to meet required deadlines.
- Working knowledge of California labor laws, leave management (FMLA/CFRA/PDL), and Title 22 regulations.
- Current driver’s license preferred.
Key skills/competency
- Business Office Manager
- Human Resources
- Payroll Administration
- Benefits Administration
- Compliance
- Employee Relations
- Onboarding
- Administrative Support
- Financial Reporting
- Microsoft Office Suite
Skills & topics
- Business Office Manager
- HR
- Payroll
- Benefits Administration
- Compliance
- Employee Relations
- Onboarding
- Administrative Support
- Financial Reporting
- Elder Care
- Assisted Living
- Human Resources Generalist
- Office Management
- Accounts Receivable
- California Labor Law
How to get hired
- Tailor your resume: Highlight your experience in HR, payroll, and financial reporting relevant to a Business Office Manager role.
- Showcase compliance knowledge: Emphasize your understanding of California labor laws, FMLA/CFRA, and Title 22 regulations.
- Demonstrate leadership: Detail your experience supervising employees and managing administrative teams.
- Highlight software proficiency: List your expertise with Microsoft Office Suite, especially Excel and Outlook.
- Prepare for behavioral questions: Be ready to discuss your experience in employee/customer relations and problem-solving.
Technical preparation
Master Microsoft Office Suite, especially Excel.,Familiarize with HRIS and payroll systems.,Review California labor laws and Title 22.,Practice creating financial reports and reconciliations.
Behavioral questions
Describe handling employee relations issues.,How do you ensure compliance and accuracy?,Share an experience managing a team.,How do you prioritize multiple deadlines?
Frequently asked questions
- What is the salary range for the Business Office Manager position at AlmaVia of San Francisco?
- The salary for the Business Office Manager role at AlmaVia of San Francisco is between $95,000 and $100,000, depending on experience and qualifications (DOE).
- What benefits does AlmaVia of San Francisco offer its Business Office Managers?
- AlmaVia of San Francisco offers a comprehensive benefits package including Medical, Vision, Dental, 401(k) with matching contributions, and generous Paid Time Off (PTO).
- What are the key responsibilities of a Business Office Manager at AlmaVia of San Francisco?
- Key responsibilities include managing HRIS entries, payroll, benefits administration, ensuring legal compliance, leading onboarding, managing employee engagement, and providing administrative support to the Executive Director.
- What educational background is required for the Business Office Manager role?
- An Associate degree in accounting, business, finance, or human resources is required, or an equivalent combination of education and experience. A Bachelor's degree is preferred.
- What experience is necessary to become a Business Office Manager at AlmaVia of San Francisco?
- You need two to five years of experience in accounts receivable, payroll, and human resources, with at least one year of supervisory experience.
- Is experience with specific software important for this role?
- Yes, a high level of proficiency with Microsoft Office Suite products, particularly Outlook and Excel, is required for the Business Office Manager position.
- Does AlmaVia of San Francisco offer remote work for the Business Office Manager?
- The job description lists a specific address in San Francisco, CA, indicating this is an on-site position. There is no mention of remote work options.
- What is the company culture like at AlmaVia of San Francisco?
- AlmaVia of San Francisco emphasizes a 'Culture of Excellence' built on respect, integrity, and commitment to residents and team members, fostering a collaborative and compassionate environment.