Global IT Risk Analyst @ Transcom
placeHybrid
attach_money $120,000
businessHybrid
scheduleFull Time
Posted 1 day ago
Your Application Journey
Interview
Email Hiring Manager
****** @transcom.com
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Job Details
About Global IT Risk Analyst
We’re CX fanatics, with technology at the core of everything we do. The most-loved brands rely on us to deliver seamless, tech-driven experiences. Join Transcom as a Global IT Risk Analyst to protect and assess our organisation's information assets, systems, and data from evolving cyber threats.
Responsibilities
- Develop, implement, and maintain risk management frameworks, policies, and processes
- Plan, execute, and document IT risk assessments for global operations (cloud, on-premise, and hybrid)
- Conduct and support Business Impact Analyses (BIA)
- Identify, assess, and document information security risks
- Collaborate with IT, support, and business teams to implement risk mitigation strategies
- Maintain and improve the enterprise IT risk register
- Support internal and external audits
- Assist in third-party/vendor risk assessments
- Develop and refine IT risk assessment methodologies, templates, and procedures
Benefits
Experience an international and inclusive environment with continuous development opportunities. Enjoy a modern office, flexible scheduling, life-work balance, and the option to work remotely, in-office, or hybrid along with corporate benefits and discounts.
Requirements
- Bachelor’s Degree in Computer Science or Information Technology preferred
- Minimum 5 years of experience in IT risk and/or compliance
- Experience in the BPO industry is desirable
- Working knowledge of IT infrastructure components including end user computing, networking, data centres, telephony, and contact centre applications
- Proficiency with security tools such as antivirus suites, security monitoring, SIEM/SOAR applications
- Clear communication with a methodical and systematic working style
- English proficiency: B2 minimum, preferably C1/C2
Application Details
Please include a CV in English. The closing date for applications is Friday 17th October 2025.
Key skills/competency
- Risk Management
- IT Security
- Compliance
- Vulnerability Assessment
- Incident Response
- Business Impact Analysis
- SIEM/SOAR
- Cloud
- Audit
- Collaboration
How to Get Hired at Transcom
🎯 Tips for Getting Hired
- Research Transcom's culture: Study their mission, values, and employee testimonials.
- Customize your resume: Highlight IT risk management and compliance experience.
- Tailor your application: Emphasize relevant technical and industry skills.
- Prepare for interviews: Use examples of incident response and risk assessments.
📝 Interview Preparation Advice
Technical Preparation
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Review IT risk management frameworks.
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Study SIEM and security monitoring.
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Practice conducting risk assessments.
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Update knowledge on IT infrastructure.
Behavioral Questions
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Describe handling of team conflicts.
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Explain past risk mitigation successes.
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Discuss collaboration in cross-functional teams.
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Share communication challenge experiences.
Frequently Asked Questions
What qualifications are required for the Global IT Risk Analyst at Transcom?
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What technical skills are vital for the Global IT Risk Analyst role?
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Does Transcom offer flexible work arrangements for this role?
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How important is experience in the BPO industry for this role at Transcom?
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What are the primary responsibilities of the Global IT Risk Analyst at Transcom?
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