Senior Manager, Solutions
Transcarent · United States
- Hybrid
- Full-time
- $155,000 / year
- United States
Job highlights
- Lead operational excellence in Pharmacy Care and Weight Health.
- Drive cross-functional initiatives and process improvements.
- Manage programs and projects for operational excellence.
- Communicate performance and strategic recommendations.
- Build scalable operational frameworks for quality delivery.
About the role
Senior Manager, Solutions
The Senior Manager, Solutions presents an exceptional opportunity for a results-driven leader to build and sustain operational excellence across Transcarent’s Pharmacy Care and Weight Health solution lines. This role requires a highly resourceful, proactive individual, with excellent communication, project management, and healthcare solutions experience. This leader will drive cross-functional initiatives, standardize operational practices and continuously improve the member and client experience across both solution areas. This role is critical in bridging strategic vision and day-to-day operational execution to advance Transcarent’s mission of transforming how people access and experience care.
What You'll Do
- Partner with Product, Engineering, Marketing and Clinical teams to execute and continuously improve Pharmacy Care and Weight Health solution initiatives
- Identify and champion operational issues across both solution lines, driving root cause analysis, and implementation of scalable process improvements
- Program and project manage teams to effectively initiate, plan, execute, and monitor initiatives that drive operational excellence and improve the member experience
- Actively communicate with solution sponsors, vendor partners and internal stakeholders to align priorities and ensure execution against key milestones
- Develop presentations, reporting and materials that communicate solution performance, operational metrics and strategic recommendations to stakeholders and leadership
- Collaborate with cross-functional partners to build scalable operational frameworks, improve process efficiency, and ensure consistent delivery of high-quality workflows and processes
What We're Looking For
- Bachelor’s degree required; Master’s or higher in healthcare, public health or business-related field preferred
- Minimum of 4-6 years of relevant experience in pharmacy industry, or healthcare solution delivery
- PMP preferred
- Strong business acumen
- Excellent communication, leadership, interpersonal, and customer service skills
- Able to motivate and empower teams
- Comfortable in fast-paced and evolving organizations with a willingness to be flexible and pivot when needed
- Excellent at prioritization, scoping, and documentation
About Transcarent
Transcarent is the One Place for Health and Careᵀᴹ, bringing medical, pharmacy, and point solutions together with the WayFindingᵀᴹ experience, the first and only generative AI-powered health and care platform for health consumers. Our WayFinding experience, paired with transparent and consumer-driven pharmacy care, 2nd.MD expert medical opinions, and virtual primary care, works seamlessly with comprehensive Care Experiences – Cancer Care, Surgery Care, and Weight Health – to support people with all of their health needs, simple or serious. More than 1,700 employers and health plans rely on us to provide information, guidance, and care, empowering health consumers with more choice, an experience they love, access to higher-quality care, and lower costs for 21 million Members. For more information, visit transcarent.com, and follow us on LinkedIn.
Our Values Guide Everything We Do
- People First: We prioritize our Members, clients, and each other in every decision
- Care: Every decision starts with improving health and care for our Members
- Resilience: We push boundaries and take the uncharted path to change an industry
- Results: We take ownership, solve with speed, and deliver for our people and each other
- Humble and Human: We lead with humility, bring fun to tough moments, and go further together
Total Rewards
Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity. Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options. Our benefits and perks programs include, but are not limited to: Competitive medical, dental, and vision coverage, Competitive 401(k) Plan with a generous company match, Flexible Time Off/Paid Time Off, 13 paid holidays, Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance, Mental Health and Wellness benefits.
Key skills/competency
- Solutions Management
- Operational Excellence
- Project Management
- Healthcare Solutions
- Pharmacy Industry
- Process Improvement
- Cross-functional Collaboration
- Stakeholder Communication
- Leadership
- Business Acumen
Skills & topics
- Senior Manager, Solutions
- Solutions Management
- Operational Excellence
- Healthcare Solutions
- Pharmacy
- Project Management
- Process Improvement
- Cross-functional Leadership
- Healthcare Technology
- Remote Work
How to get hired
- Tailor your resume: Highlight experience in pharmacy, healthcare solutions, and project management, aligning with Transcarent's needs.
- Showcase leadership: Emphasize your ability to drive initiatives, motivate teams, and improve member experiences.
- Quantify achievements: Use data to demonstrate your impact on operational efficiency and process improvements.
- Prepare for interviews: Be ready to discuss your problem-solving approach and how you handle fast-paced environments.
- Research Transcarent: Understand their mission, values, and innovative approach to health and care.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the primary focus of the Senior Manager, Solutions role at Transcarent?
- The Senior Manager, Solutions at Transcarent is responsible for building and sustaining operational excellence across the Pharmacy Care and Weight Health solution lines. This involves driving cross-functional initiatives, standardizing practices, and improving the member and client experience.
- What qualifications are essential for the Senior Manager, Solutions position?
- A Bachelor's degree is required, with a Master's or higher in a healthcare or business-related field preferred. Minimum of 4-6 years of experience in the pharmacy industry or healthcare solution delivery is necessary. PMP certification is also preferred.
- How does Transcarent approach compensation for the Senior Manager, Solutions role?
- Transcarent offers a competitive salary range of $145,000-$165,000 USD for this remote position. Individual compensation is based on factors like location, skills, experience, market demands, and internal equity. Beyond salary, employees are eligible for bonuses, stock options, and a comprehensive benefits package.
- What kind of company culture can I expect at Transcarent?
- Transcarent fosters a culture guided by values such as People First, Care, Resilience, Results, and being Humble and Human. They aim to transform healthcare by prioritizing members, taking ownership, and working collaboratively in a fast-paced, evolving environment.
- What are the key responsibilities of a Senior Manager, Solutions at Transcarent?
- Key responsibilities include partnering with Product, Engineering, Marketing, and Clinical teams, identifying and analyzing operational issues, managing programs and projects, communicating with stakeholders, developing performance reports, and building scalable operational frameworks.
- Is this Senior Manager, Solutions role remote or on-site?
- This Senior Manager, Solutions position is a remote role, offering flexibility in terms of work location.