Operations Analyst

Operations Analyst at Trading 212

Overview

Our mission is to enable everyone to build wealth. We reinvent how trading and investing work by creating exceptional products people love. Fostering a culture of excellence and high velocity is the key to our success. Today, we serve over 5 million clients, with more than €30 billion in assets under management - a testament to the scale and trust we’ve built in just a few years.

What You'll Do

• Execute and monitor day-to-day operational processes that support our investment platform
• Identify operational issues, investigate root causes, and support their resolution
• Implement and improve operational workflows and contribute to their improvement and automation
• Work closely with Product, Customer Service, and other internal teams to address operational dependencies and challenges
• Create and maintain comprehensive documentation for all standard operating procedures SOPs and control frameworks
• Monitor internal systems to optimise operational efficiency and address any potential disruptions promptly
• Support improvement projects and gradually take ownership of parts of the operation

What You'll Need

• Undergraduate degree in Business, Finance, Accounting, Economics or related field
• Strong analytical and problem-solving skills with great attention to detail
• Process design and process management skills
• A keen interest in financial markets and trading operations
• Interest in how digital products and investment platforms work
• Ability to work efficiently both independently and as part of a team

Nice to Have

• Knowledge of SQL
• Knowledge of the German language
• Internship or project exposure to financial services or fintech operations

What We Offer

• Challenges that will help you grow and realize your potential fast
• Opportunity to make a big impact - you will build innovative services used by millions of investors to build wealth
• Work with smart, spirited, helpful, high-performing colleagues with a common goal
• An environment where nothing is set in stone
• A flexible culture that values and appreciates talent and new ideas
• Generous remuneration package, including benefits
• Centrally-located office and delicious treats

Key skills/competency

• Operational processes
• Financial markets
• Trading operations
• Problem-solving
• Analytical skills
• Process improvement
• Data analysis
• SQL
• Fintech operations
• Documentation