Manager, Technical Writing

About Torc Robotics

At Torc, we have always believed that autonomous vehicle technology will transform how we travel, move freight, and do business. A leader in autonomous driving since 2007, Torc has spent over a decade commercializing our solutions with experienced partners. Now a part of the Daimler family, we are focused solely on developing software for automated trucks to transform how the world moves freight.

Join us and catapult your career with the company that helped pioneer autonomous technology, and the first AV software company with the vision to partner directly with a truck manufacturer.

Meet the Team

The Torc Technical Writing team serves all teams across Torc by writing and maintaining a variety of documentation that communicates complex information clearly, accurately, and concisely for the intended audience. The team works directly with document owners and subject matter experts (SMEs) to study the requirements and audience.

What You'll Do as a Manager, Technical Writing

You will be responsible for managing, participating in, and leading the work of a team of technical writers. The team supports the design, development, preparation, and maintenance of technical content including processes, workflows, standards, operating models, user manuals, tutorials, policies, business schedules, technical documentation, etc. Other job-related duties will include:

• Lead, develop, and grow a team of high-performing technical writers.
• Being a key decision maker on documentation templates, documentation management, standardization, organization, security processes, and archiving to ensure compliance with corporate quality standards.
• Ensuring documentation work is tracked to meet milestone dates and internal or external deliverables.
• Evaluating business cases for external documentation and developing a strategy and a team to support as applicable.
• Ensure creation of and adherence to standardization and documentation quality standards (including consistency, branding, adherence to a style guide, etc.) by all technical writers on the team. This may require review and editing or staffing team with an editor.
• Define and own execution of technical writing mechanisms, including intake, prioritization, execution, and reporting processes.

What You’ll Need to Succeed

• Bachelor’s Degree in English, Communication, Business Administration, Technical Writing, or business-related discipline.
• 3+ years people leadership experience.
• 6+ years of experience required in technical writing and documentation in a software development environment.
• Proven ability to mentor, coach, and manage high-performing teams.
• Strong understanding of software development processes, APIs, and modern documentation tools (e.g. Markdown, GitHub, Confluence)
• Experience creating infographics such as diagrams, screenshots, workflows, graphs, etc.

Bonus Points!

• Experience in project management working within a software development or engineering context.
• Experience in a product development organization.
• Keen attention to detail to identify problems and processes that do not comply with protocol or standards.
• Adept at ensuring consistency and accuracy in documentation.
• MBA or Master’s degree in English, Communication, Business Administration, Technical Writing or other business-related discipline.
• Experience working with Subject Matter Experts (SMEs) both in-person and remote.

Perks of Being a Full-time Torc’r

Torc cares about our team members and we strive to provide benefits and resources to support their health, work/life balance, and future. Our culture is collaborative, energetic, and team focused. Torc offers:

• A competitive compensation package that includes a bonus component and stock options
• 100% paid medical, dental, and vision premiums for full-time employees
• 401K plan with a 6% employer match
• Flexibility in schedule and generous paid vacation (available immediately after start date)
• Company-wide holiday office closures
• AD+D and Life Insurance

At Torc, we’re committed to building a diverse and inclusive workplace. We celebrate the uniqueness of our Torc’rs and do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, or disabilities.

Even if you don’t meet 100% of the qualifications listed for this opportunity, we encourage you to apply.

Key skills/competency

• Technical Documentation
• Team Leadership
• Content Management
• Software Development Lifecycle
• API Documentation
• Style Guides
• Project Management
• Confluence
• Markdown
• Information Architecture