Business Development Representative

@ TOPdesk

Company Description

At TOPdesk we help our customers deliver better services with great software and expert knowledge. Our ever-expanding team has over 800 colleagues in 8 countries, dedicated to making service management more fun and easy. A TOPdesk career offers the freedom to develop your skills in a flexible working environment.

Job Description

TOPdesk is seeking an outstanding candidate for the Business Development Representative team in central London. As a Business Development Representative, you will work in our sales team to build and nurture a pipeline of potential customers by understanding their challenges and demonstrating how our SaaS solution can help.

Key Responsibilities

• Source leads through outbound calling, email, and social media outreach
• Handle inbound leads from Marketing
• Nurture and convert leads into product demonstration meetings
• Discuss technical requirements, budgets, timelines, and implementation scopes with potential customers
• Attend demonstrations and trade shows occasionally
• Collaborate with marketing to explore new prospecting avenues
• Create Requests for Information and complete tenders

The Team

You will work alongside other BDRs in our London and Manchester branches, reporting to the UK Sales Director, and collaborating closely with Business Development Managers and Marketing. You may also have opportunities to collaborate with our international team.

Qualifications

• Preferred degree: 1st or 2:1 in any discipline
• 1-3 years experience in B2B sales with technology focus
• Target-driven, competitive and a hunter mentality
• Exceptional communication skills and customer orientation
• Energetic, influential, and a team player
• Problem-solving and eager to learn

What We Offer

• 26 days of holiday plus public holidays and your birthday off
• Consistent career development with support from the UK Sales Director
• Hybrid workplace flexibility (home/office)
• An annual training budget equivalent to 10% of your basic salary
• Early client exposure and a supportive international environment
• Great benefits including team outings, generous pension, private healthcare, and more

Additional Information

The successful candidate must have permission to work in the UK by the start of employment. TOPdesk is passionate about creating an inclusive workplace and welcomes applications from diverse backgrounds. Please include background information in your cover letter.

Key skills/competency

Business Development, SaaS, B2B Sales, Lead Generation, Communication, Networking, Customer Engagement, Pipeline Management, Negotiation, Hybrid Work