Workday HCM Post Production Consultant

About TopBloc

TopBloc is a Workday boutique partner firm that provides fixed-time, fixed-price Workday deployment services and on-demand Workday support. Utilizing our proprietary internal tool, we rapidly implement Workday Human Capital Management, Payroll, and Financials business processes and technology. This allows our customers to concentrate on their core business while gaining immediate value from their Workday solution. Post-implementation, we continue to offer expert resources and support tailored to each customer’s unique Workday setup.

TopBloc is dedicated to fostering an environment that encourages continuous learning, career development, and a strong sense of belonging for its employees. We are actively seeking a Workday HCM Post Production Consultant (level determined by experience: Consultant II, Senior, Principal, or Managing) who thrives in collaborative settings and possesses the ambition to drive success within our organization.

Requirements (What We’re Looking For)

• Workday HCM Certification
• 1+ years Workday HCM post-production support experience with a Workday partner, serving customers of all sizes
• Advanced proficiency in Microsoft Office Suite, especially Microsoft Excel
• A passion for delivering exceptional customer service and fostering strong client collaboration
• Demonstrated ability to prioritize and manage multiple client requests and tickets to consistently meet deliverables
• Strong written and oral communication skills
• Ability to interact and collaborate effectively with clients and co-workers, building confidence and trust
• A skilled problem solver capable of considering alternative and diverse perspectives

Responsibilities (What You’ll Do)

• Work directly with clients to implement high-quality Workday HCM solutions across various industries, enhancing and optimizing their business needs
• Address and resolve Workday HCM issues for clients as they arise
• Actively engage in internal training updates and share skills and learnings with colleagues
• Contribute to internal initiatives aimed at improving the team, department, or company
• Manage a team of consultants, guiding their Workday and professional development, and handling escalations (Manager Level)
• Apply Workday expertise to develop sales materials and scope projects for the sales team (Senior/Principal Level)

Physical Requirements

This role involves prolonged periods of sitting at a desk and working on a computer.

Benefits (What We’re Offering)

• Fast-paced and results-oriented work culture with a competitive base salary and quarterly bonuses
• Comprehensive Health, Dental, Vision, Disability, and Basic Life Insurance coverage
• Additional voluntary life insurance options available
• Paid Parental Leave & Pregnancy Related Medical Leave
• Generous paid sick leave
• Unlimited PTO
• Monthly wellness/gym subsidy
• Monthly phone subsidy
• 401 (k) and ROTH retirement savings plan with matching
• Employee Assistance Program
• Company-sponsored volunteer opportunities, LinkedIn Learning access, and team outings

Key skills/competency

• Workday HCM
• Post-Production Support
• Client Services
• Troubleshooting
• Business Process Optimization
• Implementation
• Microsoft Excel
• Communication
• Problem Solving
• Team Leadership