Business Operations Specialist
Too Good To Go · New York, NY
- On site
- Full-time
- $65,000 / year
- New York, NY
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Job highlights
- Support North America business operations.
- Manage reporting and commercial operations.
- Implement projects to boost performance.
- Collaborate across departments for data accuracy.
- Utilize Excel, Google Suite, and Salesforce.
About the role
About Too Good To Go
At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted, which has a huge impact on the health of our planet, contributing 10% of greenhouse gas emissions. Through our marketplace app, we connect businesses with unsold surplus food to consumers who can buy it at a reduced price. We are a certified B Corporation dedicated to reducing food waste through our app, educational tools, business solutions, and advocacy.
We are growing fast, with 133 million registered users and over 261,000 active partners across 20 countries. Together, we have saved over 517 million meals, avoiding more than 1.4 million tonnes of CO2e. Too Good To Go was recognized by FastCompany as one of the World's Most Innovative Companies and by TIME as one of the 100 Most Influential Companies.
The Opportunity
We’re looking for an exceptional Business Operations Specialist to join our superstar team at Too Good To Go. Reporting to the Head of Business Operations, you will execute key processes to support the North America business. You will collaborate across departments to maintain reporting, manage commercial operations, and implement strategic projects to enhance performance.
The Role
- Execute tasks to support North American teams, including providing geographical focus guidance, maintaining and updating lists and reports, improving sales tooling, and ensuring data accuracy and cleanliness.
- Update and maintain tools and dashboards.
- Prepare slides and support operating cadences.
- Ensure analytical and operational rigor in reporting and processes.
- Support knowledge and best practice sharing and implementation among local and global stakeholders; drive adoption of the team knowledge base to ensure key processes are documented and shared across the organization.
We’re Looking For
- Strong data retrieval, data visualization, and presentation skills.
- Ability to build relationships internally and collaborate with local and global stakeholders across departments.
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Proficiency with Excel/Google Sheets and PowerPoint/Google Slides.
- Experience with Salesforce (reports, dashboards) and Business Intelligence tools (e.g., Looker) are a plus.
- A naturally curious, solution-oriented performer.
- A proactive go-getter who takes the initiative to streamline processes and drive impact for the team.
Our Values
- We Win Together
- We Raise the Bar
- We Keep It Simple
- We Build A Legacy
- We Care
What We Offer
- A unique opportunity to work in a social impact company (and certified B Corporation!) with tangible role impact.
- Collaboration with an international community of users, partners, and over 1,350 colleagues across 19 countries, united by an important mission.
- Personal and professional development opportunities in a fast-paced scale-up environment.
- An inclusive company culture where you can bring your authentic self to work.
- A strong, values-driven team culture with celebrations and social events.
Benefits
- Flexible Work & Time Off: Hybrid work model (3 days in office/week), 20 paid vacation days, paid volunteer time (Shareback program), paid parental leave with top-up support, and work abroad flexibility (up to 30 days/year).
- Wellbeing & Support: 100% employer-paid health coverage (medical, dental, vision), Employee Assistance Program (EAP) for mental health, legal, financial, and childcare support, monthly ClassPass credits, and bike mobility program.
- Connection & Community: Regular social events, office snacks and coffee, and participation in Employee Resource Groups (ERGs) like P.R.I.D.E., Women in the Workplace, Global Majority Voices, and Functionally Diverse ERGs.
How To Apply
We are passionate about recruitment! Please read the information above carefully and explore our website and international media for a comprehensive overview of Too Good To Go. Submit your Resume and Cover Letter in English through our platform. Applications sent via email or LinkedIn direct messaging will not be accepted. The application process includes a video call with Talent Acquisition, an interview with the hiring manager, a case study, and a final interview with the Head of Strategy & Planning.
Too Good To Go is an equal opportunity employer.
Salary Range: $53,000 - $65,000 annually.
A Movement for Everyone
We aim to inspire and empower everyone to fight food waste together. We are committed to building a diverse and inclusive team of capable individuals passionate about making a difference. We believe in excelling and fostering creativity when we are our authentic selves, and we are dedicated to a culture where everyone belongs. As an equal opportunity employer, all employment decisions are based on qualifications, merit, and business needs. If you require reasonable accommodation during the application or interview process, please inform us.
Key skills/competency
- Business Operations
- Data Analysis
- Reporting
- Salesforce
- Data Visualization
- Process Improvement
- Stakeholder Management
- Communication Skills
- Organizational Skills
- Time Management
Skills & topics
- Business Operations Specialist
- Operations
- Business Analysis
- Data Analysis
- Reporting
- Salesforce
- Process Improvement
- Excel
- Google Suite
- Food Waste
How to get hired
- Research Too Good To Go: Understand their mission to fight food waste and their B Corp status.
- Tailor Your Resume: Highlight data analysis, visualization, Salesforce, and communication skills.
- Craft a Compelling Cover Letter: Express passion for their mission and operational expertise.
- Prepare for Interviews: Be ready to discuss process improvement and cross-functional collaboration.
- Showcase Initiative: Demonstrate your proactive approach to streamlining processes.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the salary range for the Business Operations Specialist role at Too Good To Go?
- The estimated salary range for this position in the United States is between $53,000 and $65,000 annually. Actual compensation may vary based on factors such as your assigned work location, experience, and expertise.
- What is the work arrangement for the Business Operations Specialist at Too Good To Go?
- This role operates on a hybrid model, requiring employees to work from the office three days a week and remotely for the remaining two days.
- What are the key responsibilities of a Business Operations Specialist at Too Good To Go?
- Key responsibilities include executing processes to support the North America business, maintaining reports, managing commercial operations, improving sales tooling, ensuring data accuracy, and implementing strategic projects to boost performance.
- What tools and software proficiency are expected for this role at Too Good To Go?
- Proficiency in Excel/Google Sheets and PowerPoint/Google Slides is required. Experience with Salesforce (reports, dashboards) and Business Intelligence tools like Looker is considered a plus.
- How can I apply for the Business Operations Specialist position at Too Good To Go?
- Applications must be submitted through the Too Good To Go platform. Resumes and cover letters should be in English and will not be accepted via email or LinkedIn direct messaging.
- What is the interview process for the Business Operations Specialist role at Too Good To Go?
- The process typically includes a video call with Talent Acquisition, an interview with the hiring manager, a case study, and a final interview with the Head of Strategy & Planning.
- Does Too Good To Go offer benefits to its employees?
- Yes, Too Good To Go offers a comprehensive benefits package including 100% employer-paid health coverage, flexible work, generous paid time off, parental leave, and a 401K with employer match.
- What kind of company culture can I expect at Too Good To Go?
- Too Good To Go fosters an inclusive, values-driven culture focused on collaboration, continuous improvement, and making a tangible social impact. They encourage employees to be their authentic selves.