Senior Product Director
Toloka · European Union
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- Hybrid
- Full-time
- $180,000 / year
- European Union
Job highlights
- Lead AI hybrid agent platform product strategy.
- Drive end-to-end product development for AI agents.
- Focus on AI-human collaboration for future work.
- Requires 10+ years product management experience.
- Remote-first global team with strong investment.
About the role
About Toloka AI
We create data that powers leading GenAI models and innovations. We work with frontier labs, big tech, renowned AI startups, enterprises, and non-profit research organizations worldwide. We use a combination of Experts + Crowd + Tech Platform to teach AI models to reason and evaluate their efficacy and safety. We have experts in over 50 domains and a diverse global crowd representing over 100 countries and speaking 40+ languages. As a well-funded startup, we have an enviable portfolio of clients including Anthropic, Amazon, Microsoft, Poolside, Recraft, and Shopify. Recently, we secured strategic investment led by Bezos Expeditions with participation from Mikhail Parakhin, CTO of Shopify and board advisor to leading GenAI companies, who now serves as our Chairman of the Board. Our remote-first team is globally distributed across the USA, UK, the Netherlands, Czech Republic, Serbia, and more. Our headquarters are in Amsterdam.About the Position
We believe the future of work lies in effective AI–human collaboration, not purely autonomous systems. That’s why we’re building Hybrid Agents – systems where AI and human experts work side-by-side, solve tasks together, and leverage each other’s strengths. From general-purpose tasks to highly specialized professional domains, our platform unites people and models, backed by state-of-the-art technology and a growing marketplace of expert talent. We are looking for an experienced Product Director to lead product vision, strategy, and execution for our flagship AI hybrid agent platform. This hands-on role combines strategic direction with product management and requires a deep understanding of AI capabilities. You will work closely with cross-functional teams, including product, engineering, delivery, and marketing, to ensure the delivery of innovative, scalable, and high-performing AI products.What You Will Do
- Own the product vision, strategy, and roadmap.
- Lead end-to-end product development: backend, frontend, AI agents.
- Work closely with engineering, design, and research teams to translate concepts into scalable prototypes and production-ready features.
- Drive customer discovery and user research to validate problem statements and prioritize development.
- Set measurable goals for engagement, retention, and product-market fit.
- Lead product releases, go-to-market coordination, and performance tracking.
- Recruit and mentor a growing product team as the company scales.
What We Are Looking For
- 10+ years of product management experience, with at least 3 years in leadership roles (Product Director or CPO).
- Proven experience building and launching B2C products, ideally within AI/ML-driven products, agents, automation tools, or productivity platforms.
- Ability to translate complex AI capabilities into commercial value propositions and go-to-market strategies.
- Strong understanding of LLMs (including HITL).
- Analytical and data-informed decision-making mindset.
- Excellent communication and stakeholder management skills.
- Startup or early-stage company experience preferred.
- Technical background or familiarity with machine learning workflows is a plus.
- Responsible not only for building products but also for ensuring AI is a driver of measurable commercial success.
What We Can Offer
- An international and dynamic environment driving innovation and setting new standards in the AI and technology sector.
- Competitive compensation package including base salary, bonus, and ESOP.
- Paid PTO and benefits that vary depending on location.
- Full remote or hybrid work model.
- IT setup and home office allowances.
Key skills/competency
- Senior Product Director
- AI Product Management
- Product Vision and Strategy
- Roadmap Development
- B2C Product Launch
- LLM Understanding
- Machine Learning Workflows
- Go-to-Market Strategy
- Product Leadership
- Customer Discovery
Skills & topics
- Product Director
- AI
- Product Management
- GenAI
- Hybrid Agents
- LLM
- Machine Learning
- B2C Products
- Product Strategy
- Leadership
How to get hired
- Tailor your resume: Highlight AI product leadership and B2C launch experience. Emphasize your understanding of LLMs and ML workflows, and any startup experience.
- Craft a compelling application: Clearly articulate your vision for AI-human collaboration and your ability to translate complex AI capabilities into commercial value.
- Prepare for interviews: Be ready to discuss your product strategy for AI agents, customer discovery methods, and how you measure product-market fit. Demonstrate analytical decision-making.
- Showcase leadership: Highlight your experience in recruiting, mentoring, and leading product teams. Emphasize your success in driving measurable commercial success through AI products.
- Research Toloka AI: Understand their mission, client portfolio, and recent strategic investments to align your answers with their goals and values.
Technical preparation
Deeply understand LLM capabilities and HITL.,Familiarize yourself with ML workflows and AI training.,Study B2C product development lifecycle.,Prepare to discuss AI product strategy.
Behavioral questions
Describe leading a product from concept to launch.,How do you translate complex AI into value?,Give an example of data-informed product decisions.,How do you manage cross-functional stakeholders?
Frequently asked questions
- What is the role of a Senior Product Director at Toloka AI?
- The Senior Product Director at Toloka AI will lead the product vision, strategy, and execution for the company's flagship AI hybrid agent platform. This involves driving end-to-end product development, working with cross-functional teams, and ensuring AI drives measurable commercial success.
- What specific experience is required for the Senior Product Director role at Toloka AI?
- Candidates need over 10 years of product management experience, with at least 3 years in leadership roles. Proven experience in building and launching B2C products, especially AI/ML-driven ones like agents or automation tools, is crucial. A strong understanding of LLMs and machine learning workflows is also essential.
- What is Toloka AI's focus regarding AI and the future of work?
- Toloka AI believes the future of work lies in effective AI-human collaboration. They are building Hybrid Agents where AI and human experts work together, leveraging each other's strengths to solve complex tasks and enhance AI model development.
- What kind of clients does Toloka AI work with?
- Toloka AI works with a diverse range of clients, including frontier labs, big tech companies like Amazon and Microsoft, renowned AI startups, enterprises, and non-profit research organizations worldwide. Notable clients include Anthropic, Poolside, Recraft, and Shopify.
- What are the work arrangements offered by Toloka AI for this role?
- Toloka AI offers a remote-first approach, with a globally distributed team. They provide a full remote or hybrid work model, allowing flexibility for their employees.
- What makes Toloka AI unique in the AI space?
- Toloka AI distinguishes itself by focusing on AI-human collaboration and building Hybrid Agents. Their unique approach leverages a combination of Experts, Crowd, and a Tech Platform to train AI models, supported by significant strategic investment.
- What kind of technical background is preferred for the Senior Product Director position?
- While not strictly required, a technical background or familiarity with machine learning workflows is considered a plus. The role requires a deep understanding of AI capabilities and the ability to translate complex AI concepts into commercial value.