Business Analyst @ Toll Group
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About Toll Group
At Toll Group, we do more than just logistics - we move the businesses that move the world. With 16,000 team members supporting more than 20,000 customers globally and a 130-year history, we are part of Japan Post with operations in 27 markets and a network spanning 150 countries.
Role Overview
Shape the future of Defence logistics as a Business Analyst at Toll Group. Based at RAAF Edinburgh in Edinburgh SA, you will drive operational efficiency and continuous improvement across multiple Defence sites nationwide. You will serve as a critical bridge between operations, IT, and commercial teams, providing insights, analysis, and strategic recommendations.
Key Responsibilities
- Analyze data, systems, and processes to identify trends and risks.
- Gather and document business and functional requirements.
- Develop process maps, data models, and root cause analyses.
- Monitor KPIs and provide dashboards, reports, and evidence-based insights.
- Collaborate with IT, operations, and commercial teams to implement solutions.
- Support continuous improvement initiatives and automation opportunities.
- Assist in contract governance through reporting and performance tracking.
What You’ll Bring
- 3–5 years’ experience in business analysis, reporting, or process improvement.
- Experience in supply chain, logistics, Defence contracts, or complex operations (preferred).
- Tertiary qualifications in Business, Supply Chain, IT, or related fields; formal Business Analysis training is an advantage.
- Strong skills in requirements gathering, process mapping, and stakeholder engagement.
- Proficiency in Excel and data visualization/reporting tools like Power BI and SQL.
- Understanding of ERP/WMS systems integration.
- Excellent communication and analytical skills.
Eligibility & Next Steps
Australian Citizenship, ability to obtain and maintain an AGSVA Defence Security Clearance, and willingness to complete pre-employment checks including criminal history and medical assessments are required. Submit your resume and a brief cover letter outlining your experience and motivation via the apply link.
Key skills/competency
- Business Analysis
- Data Analysis
- Process Mapping
- Stakeholder Engagement
- Reporting
- Defence Logistics
- Supply Chain
- Excel
- Power BI
- SQL
How to Get Hired at Toll Group
🎯 Tips for Getting Hired
- Customize your resume: Align it with Toll Group's logistics focus.
- Highlight technical skills: Emphasize Excel, Power BI, and SQL expertise.
- Prepare for interviews: Demonstrate analytical and problem solving skills.
- Research Toll Group: Understand their Defence and logistics operations.