Business Analyst
@ Toll Group

City of Edinburgh, Scotland, United Kingdom
A$90,000
On Site
Full Time
Posted 18 hours ago

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XXXXXXXX XXXXXXXXXXXXX XXXXXXXXX***** @tollgroup.com
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Job Details

About Toll Group

At Toll Group, we do more than just logistics - we move the businesses that move the world. With 16,000 team members supporting more than 20,000 customers globally and a 130-year history, we are part of Japan Post with operations in 27 markets and a network spanning 150 countries.

Role Overview

Shape the future of Defence logistics as a Business Analyst at Toll Group. Based at RAAF Edinburgh in Edinburgh SA, you will drive operational efficiency and continuous improvement across multiple Defence sites nationwide. You will serve as a critical bridge between operations, IT, and commercial teams, providing insights, analysis, and strategic recommendations.

Key Responsibilities

  • Analyze data, systems, and processes to identify trends and risks.
  • Gather and document business and functional requirements.
  • Develop process maps, data models, and root cause analyses.
  • Monitor KPIs and provide dashboards, reports, and evidence-based insights.
  • Collaborate with IT, operations, and commercial teams to implement solutions.
  • Support continuous improvement initiatives and automation opportunities.
  • Assist in contract governance through reporting and performance tracking.

What You’ll Bring

  • 3–5 years’ experience in business analysis, reporting, or process improvement.
  • Experience in supply chain, logistics, Defence contracts, or complex operations (preferred).
  • Tertiary qualifications in Business, Supply Chain, IT, or related fields; formal Business Analysis training is an advantage.
  • Strong skills in requirements gathering, process mapping, and stakeholder engagement.
  • Proficiency in Excel and data visualization/reporting tools like Power BI and SQL.
  • Understanding of ERP/WMS systems integration.
  • Excellent communication and analytical skills.

Eligibility & Next Steps

Australian Citizenship, ability to obtain and maintain an AGSVA Defence Security Clearance, and willingness to complete pre-employment checks including criminal history and medical assessments are required. Submit your resume and a brief cover letter outlining your experience and motivation via the apply link.

Key skills/competency

  • Business Analysis
  • Data Analysis
  • Process Mapping
  • Stakeholder Engagement
  • Reporting
  • Defence Logistics
  • Supply Chain
  • Excel
  • Power BI
  • SQL

How to Get Hired at Toll Group

🎯 Tips for Getting Hired

  • Customize your resume: Align it with Toll Group's logistics focus.
  • Highlight technical skills: Emphasize Excel, Power BI, and SQL expertise.
  • Prepare for interviews: Demonstrate analytical and problem solving skills.
  • Research Toll Group: Understand their Defence and logistics operations.

📝 Interview Preparation Advice

Technical Preparation

Review Excel and Power BI functionalities.
Practice SQL querying and data extraction.
Study ERP and WMS systems integration.
Brush up on KPI dashboard creation basics.

Behavioral Questions

Describe handling challenging stakeholder communications.
Explain a time you solved a complex problem.
Discuss managing conflicting priorities in analysis.
Share an example of process improvement impact.

Frequently Asked Questions