Business Analyst @ Toll Group
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About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. With over 130 years of experience, Toll Group supports 20,000+ customers globally with 500 sites in 27 markets and a forwarding network spanning 150 countries. Proudly part of Japan Post, Toll Group is a leader in solving logistics, transport, and supply chain challenges.
Role Overview
Shape the future of Defence logistics with Toll Group as a Business Analyst. Based at RAAF East Sale, you will serve as a critical bridge between operations, IT, and commercial teams by analyzing data, identifying trends, and recommending improvements for Defence sites nationwide.
Key Responsibilities
- Analyze data, systems, and processes to spot trends and risks.
- Gather and document business and functional requirements with stakeholders.
- Develop process maps, data models, and root cause analyses.
- Monitor KPIs and service levels; create dashboards and reports.
- Collaborate with IT, operations, and commercial teams to deliver aligned solutions.
- Support continuous improvement initiatives and digital automation opportunities.
- Assist in contract governance through reporting and performance tracking.
What You’ll Bring
A minimum of 3–5 years’ experience in business analysis, reporting, or process improvement is required, with exposure to supply chain, logistics, or Defence contracts preferred. Relevant tertiary qualifications and formal Business Analysis certification are advantageous. Proficiency in Excel and data visualization tools (e.g., Power BI, SQL) is essential, as is a solid understanding of ERP/WMS systems. Excellent communication and strong analytical skills are a must.
Eligibility & Next Steps
You must be an Australian Citizen and eligible for an AGSVA Defence Security Clearance. Pre-employment checks including criminal, medical, and background assessments are required. Submit your resume and a brief cover letter outlining your experience to apply.
Key skills/competency
- Business Analysis
- Data Analysis
- Process Improvement
- Stakeholder Engagement
- Defence Logistics
- Supply Chain
- Excel
- Power BI
- SQL
- ERP/WMS
How to Get Hired at Toll Group
🎯 Tips for Getting Hired
- Customize your resume: Align skills with Toll Group requirements.
- Showcase relevant experience: Highlight logistics and data analysis.
- Research Toll Group: Study their mission and global impact.
- Prepare for technical questions: Brush up on Excel, Power BI, and SQL.
- Practice stakeholder scenarios: Demonstrate clear communication skills.