Business Analyst @ Toll Group
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Job Details
About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. With over 130 years of experience and 16,000 team members, Toll supports more than 20,000 customers worldwide. We are proudly part of Japan Post.
Role Overview
Shape the future of Defence logistics as a Business Analyst. Based at Robertson Barracks in Holtze, Northern Territory, you will be pivotal in driving operational efficiency, service excellence and continuous improvement across multiple Defence sites nationwide.
Key Responsibilities
- Analyse data, systems, and processes to identify trends, risks, and opportunities.
- Gather and document business and functional requirements with stakeholders.
- Develop process maps, data models, and root cause analyses for operational changes.
- Monitor KPIs, create dashboards, and provide evidence-based insights.
- Collaborate with IT, operations, and commercial teams to deliver solutions.
- Support continuous improvement initiatives, digital tools, and automation opportunities.
- Assist in contract governance through reporting and performance tracking.
What You Bring
- 3–5 years’ experience in business analysis, reporting, or process improvement.
- Experience in supply chain, logistics, Defence contracts, or complex operations (preferred).
- Tertiary qualifications in Business, Supply Chain, IT, or related fields.
- Proficiency with Excel and data visualisation/reporting tools such as Power BI and SQL.
- Understanding of ERP/WMS systems and stakeholder engagement skills.
- Excellent communication and analytical abilities.
Eligibility & Next Steps
To apply, you must be an Australian Citizen, eligible to obtain and maintain an AGSVA Defence Security Clearance, and prepared for pre-employment checks including criminal history and medical assessments. Submit your resume and a brief cover letter via the application link provided.
Key Skills/Competency
- Business Analysis
- Defence Logistics
- Data Analysis
- Process Mapping
- Stakeholder Engagement
- Excel
- Power BI
- SQL
- ERP/WMS
- Continuous Improvement
How to Get Hired at Toll Group
🎯 Tips for Getting Hired
- Customize your resume: Highlight relevant analytics and logistics experience.
- Research Toll Group: Understand their global logistics and Defence projects.
- Align your skills: Emphasize Power BI, SQL, and process mapping.
- Prepare for interviews: Showcase stakeholder engagement examples.