Lead Technical Governance Analyst
Toast
Job Overview
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Job Description
Overview
Toast creates technology to help restaurants and local businesses succeed in a digital world. The Lead Technical Governance Analyst is responsible for designing and driving the foundational architecture of our world-class GRC program.
A Day In The Life (Responsibilities)
This role involves building frameworks, systems, and transformation programs that enable scale and efficiency across all security, compliance, and risk domains. You will oversee workforce-related security initiatives and collaborate closely with Security, Business Technology, and Transformation teams to protect Toast’s sensitive data and critical infrastructure.
- Drive Security and Technical Governance Risk and Compliance Initiatives.
- Administer and innovate on the GRC platform (AuditBoard).
- Evolve the Common Controls Framework mapping various regulations.
- Lead cross-functional security programs from concept to maturity.
- Collaborate with IT and Security to implement monitoring and controls.
What You'll Need To Thrive (Requirements)
Candidates should have 8+ years of progressive experience in Information Security GRC, Audit, or Technical Program Management. Hands-on experience with CCF design, GRC platform administration (AuditBoard, ServiceNow GRC, Workiva), policy architecture, and technical acumen in cybersecurity is required.
- Proven ability to lead complex, cross-functional security programs.
- Experience with scripting, APIs, or integrations is a plus.
- Strong written and verbal communication to translate technical details.
- Advanced security certifications such as CISSP, CISM, or CISA are preferred.
AI at Toast & Culture
Toast embraces new AI tools to empower all teams, encouraging learning and innovation. Our hybrid work model fosters in-person collaboration while valuing individual needs.
Total Rewards and Benefits
The role offers competitive base salary and benefits, including bonus opportunities, cash compensation, and equity (if eligible). Learn more about our rewards at Toast Benefits.
How Toast Uses AI In Its Hiring Process
Toast uses AI tools for note-taking and summarization during interviews, but all hiring decisions are made by people.
Diversity, Equity, and Inclusion
Toast is committed to creating an inclusive hiring process, with accommodations available via candidateaccommodations@toasttab.com.
Apply Today
Apply now to join a team that is transforming the restaurant industry.
Key Skills/Competency
- GRC
- Compliance
- Risk Management
- AuditBoard
- Cybersecurity
- Framework Development
- Policy Architecture
- Technical Program Management
- Collaboration
- Innovation
How to Get Hired at Toast
- Customize your resume: Highlight GRC and compliance experience.
- Research Toast's culture: Read about their technology and values.
- Prepare for technical inquiries: Review cybersecurity frameworks and tools.
- Practice communication: Prepare clear, business-oriented explanations.
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