Bilingual Business Development Representative

About the Bilingual Business Development Representative Role at Toast

Now, more than ever, the Toast team is dedicated to supporting our customers. We're providing technology, resources, and a strong sense of community to help restaurants navigate these challenging times. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future.

As a Bilingual Business Development Representative, you will be responsible for creating new business sales opportunities, primarily in Mandarin, for Toast's Strategic Cuisines. Bilingual Business Development Representatives research restaurants in their assigned territory, create an outreach plan and determine how restaurants can benefit from leveraging Toast’s all-in-one digital platform. Daily outreach consists of cold calls, emails, and social media touch points. After consistent high performance in the role, Bilingual Business Development Representatives have the opportunity to pursue more advanced sales roles at Toast.

Responsibilities

• Generate 2+ new business sales opportunities daily
• Complete 65+ outreach activities daily
• Research and prospect top/new restaurants in your territory
• Coordinate new business meetings with Territory Account Executives and/or Inside Sales Representatives
• Strategize with District Managers on their new business priorities

Requirements

• Ability to write, read, and speak fluent Mandarin Chinese and English
• Strong work ethic and determination to succeed
• Highly coachable and enjoys team collaboration
• Naturally curious and resourceful
• Previous Sales or Sales Internship experience

Nonessential Skills/Nice to Haves

• Collegiate Sales Competitors wanted!
• Restaurant experience a plus
• Financial background is a plus
• Previous phone experience, specifically outbound, preferred

AI at Toast

At Toast, we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Spread of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Key Skills/Competency

• Business Development
• Sales Prospecting
• Mandarin Fluency
• Client Outreach
• Lead Generation
• Cold Calling
• Email Campaigns
• CRM Software
• Strategic Planning
• Restaurant Technology