SaaS System Administrator
@ TMX Group

Toronto, ON
CA$120,000
On Site
Full Time
Posted 22 days ago

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XXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXX******* @tmx.com
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Job Details

About TMX Group

The TMX group includes leading global exchanges such as the Toronto Stock Exchange and Montreal Exchange, and innovative organizations enhancing capital markets. United as a global team, TMX fuels economic growth and innovation while supporting critical systems.

Role Overview

The SaaS System Administrator will administer, support, and implement technical procedures for 3000+ TMX Group accounts. This position focuses on managing the Google Workspace instance and affiliated SaaS technologies like LumApps, OKTA, Dmarcian, ServiceNow, and more. A solid understanding of email message flow, scripting, and automation is required.

Key Responsibilities

  • Support and maintain Google Workspace and related APIs.
  • Resolve incident tickets and client requests promptly.
  • Collaborate with Google partners and manage escalated tickets.
  • Implement automation scripts to enhance system operations.
  • Plan system capabilities and recommend workflow improvements.
  • Mentor technical staff and assist with client training.

Must Have(s)

  • 3-5+ years experience as a Google System Administrator
  • Google Workspace certification (or near completion)
  • Strong teamwork and communication skills
  • Proficient in troubleshooting and supporting the Google ecosystem
  • Experience in APIs, cloud technology, and server management

Nice To Have(s)

  • Experience with automation workflows
  • Javascript knowledge
  • Experience in migrations from MS Exchange to Google

Work Culture & Benefits

TMX offers a dynamic work environment with opportunities in emerging technology, global impact, and career growth. With flexible, hybrid work styles and a strong focus on wellness and employee support, you will be joining a team that values both innovation and personal development.

Key skills/competency

  • Google Workspace
  • SaaS
  • Automation
  • Scripting
  • Cloud
  • APIs
  • System Administration
  • Technical Support
  • Communication
  • Troubleshooting
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How to Get Hired at TMX Group

🎯 Tips for Getting Hired

  • Customize your resume: Tailor it for SaaS System Administrator.
  • Highlight Google skills: Emphasize Google Workspace experience.
  • Showcase automation: Detail scripting and automation projects.
  • Research TMX Group: Understand their global impact and culture.

📝 Interview Preparation Advice

Technical Preparation

Review Google Workspace administration guides.
Practice automation scripting basics.
Study Google Cloud Platform security best practices.
Test troubleshooting common SaaS issues.

Behavioral Questions

Describe a time you solved a complex issue.
Explain teamwork in a cross-functional environment.
Detail a challenging client interaction experience.
Discuss learning from a project failure.

Frequently Asked Questions