Office Manager

Overview

The Office Manager position at TMG The Mortgage Group requires strong English language skills and a secondary (high) school graduation certificate. While experience is an asset, the role offers a dynamic environment for growth.

Work Setting

This is an on-site position; work must be completed at the physical location with no option for remote work. Relocation costs may be covered by the employer. The work setting is described as a travel agency, which may be a generic categorization or specific to a related division within TMG The Mortgage Group.

Responsibilities

As an Office Manager, your tasks will include:

• Reviewing and evaluating new administrative procedures to ensure efficiency.
• Delegating work effectively to office support staff.
• Establishing work priorities and ensuring procedures are followed and deadlines are met.
• Carrying out administrative activities for the establishment.
• Administering policies and procedures related to records release in compliance with government access to information and privacy legislation.
• Coordinating and planning office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance, and security services.
• Assisting in the preparation of operating budgets and maintaining inventory and budgetary controls.
• Assembling data and preparing periodic and special reports, manuals, and correspondence.
• Performing data entry tasks accurately.
• Training staff on new procedures and systems.
• Overseeing and coordinating all office administrative procedures.
• Resolving conflict situations within the office environment.
• Monitoring and evaluating office operations for continuous improvement.
• Planning and controlling budget and expenditures.

Employment Groups

TMG The Mortgage Group is an equal opportunity employer committed to promoting diversity and inclusion. This employer actively supports:

• Newcomers and Refugees: Recruiting individuals displaced by conflict or natural disaster (e.g., Ukraine, Afghanistan) and providing support with foreign credential recognition.
• Youths: Offering on-the-job training tailored to youth to foster professional growth.

Key skills/competency

• Administrative Support
• Office Management
• Budget Management
• Staff Training
• Data Entry
• Conflict Resolution
• Procedural Adherence
• Inventory Control
• Report Generation
• Communication Skills