9 days ago

Customer Service - Hotel Booking

Timeline Optimization Group

Hybrid
Full Time
$70,000
Hybrid

Job Overview

Job TitleCustomer Service - Hotel Booking
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$70,000
LocationHybrid

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Job Description

About Timeline Optimization Group

Timeline Optimization's mission is to help job seekers find attractive opportunities before they become widely advertised. We are not a staffing firm or agency. Timeline Optimization does not hire directly for these positions—we identify and validate them in real-time from actual employers.

Employer Industry: Travel Planning Services

Why Consider This Customer Service - Hotel Booking Role?

  • Salary up to $70,000 a year
  • Flexible, remote work environment
  • Comprehensive training and access to industry resources and tools
  • Supportive team culture and mentorship
  • Income-earning possibilities based on performance
  • Exclusive travel discounts and perks through industry partners

What To Expect as a Customer Service - Hotel Booking Specialist

  • Assist clients in selecting and booking hotel accommodations
  • Provide accurate information on hotel amenities, pricing, and availability
  • Respond promptly and professionally to client inquiries via phone, email, or online chat
  • Maintain detailed and accurate records of client interactions and bookings
  • Collaborate with team members to ensure seamless client experiences

Required Qualifications

  • Strong communication and customer service skills
  • Friendly, professional demeanor and positive attitude
  • Comfortable working independently and managing time effectively
  • Basic computer skills and a reliable internet connection
  • Interest in travel and helping clients plan memorable stays

Preferred Qualifications

Previous experience in customer service, hospitality, or sales is a plus but not required.

Key skills/competency

  • Customer Service
  • Hotel Booking
  • Client Support
  • Remote Work
  • Communication Skills
  • Travel Planning
  • Problem Solving
  • Data Entry
  • Sales Support
  • Hospitality

Tags:

Customer Service - Hotel Booking
Customer Service
Hotel Booking
Client Support
Travel Planning
Remote Work
Communication
Data Entry
Problem Solving
Hospitality
Sales Support
CRM Software
Online Booking Systems
Email Communication
Live Chat Software
Microsoft Office
Internet Browsers
Video Conferencing
Cloud Platforms
Data Management
Virtual Collaboration Tools

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How to Get Hired at Timeline Optimization Group

  • Research Travel Planning Services: Understand the industry and typical client needs for hotel bookings to demonstrate genuine interest.
  • Tailor Your Resume: Highlight customer service, communication, and organizational skills, emphasizing remote work experience.
  • Showcase Problem-Solving: Prepare examples of how you've resolved client issues and managed bookings efficiently in past roles.
  • Emphasize Independent Work: Discuss your ability to manage tasks, prioritize, and maintain productivity in a remote setting.
  • Demonstrate Travel Passion: Convey your enthusiasm for travel and helping others plan memorable stays, aligning with the role's core.

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