17 hours ago

Customer Service Booking Hotels

Timeline Optimization Group

Hybrid
Full Time
$70,000
Hybrid

Job Overview

Job TitleCustomer Service Booking Hotels
Job TypeFull Time
Offered Salary$70,000
LocationHybrid

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Job Description

About Timeline Optimization Group

Timeline Optimization's mission is to help job seekers find attractive opportunities before they become widely advertised. We are not a staffing firm or agency. Timeline Optimization does not hire directly for these positions—we identify and validate them in real-time from actual employers.

Employer Industry: Travel Planning Services

Why Consider This Customer Service Booking Hotels Opportunity

  • Salary up to $70,000 a year
  • Flexible, remote work environment
  • Comprehensive training and access to industry resources and tools
  • Supportive team culture and mentorship
  • Income-earning possibilities based on performance
  • Exclusive travel discounts and perks through industry partners

What To Expect as a Customer Service Booking Hotels Agent

  • Assist clients in selecting and booking hotel accommodations
  • Provide accurate information on hotel amenities, pricing, and availability
  • Respond promptly and professionally to client inquiries via phone, email, or online chat
  • Maintain detailed and accurate records of client interactions and bookings
  • Collaborate with team members to ensure seamless client experiences

What Is Required (Qualifications)

  • Strong communication and customer service skills
  • Friendly, professional demeanor and positive attitude
  • Comfortable working independently and managing time effectively
  • Basic computer skills and a reliable internet connection
  • Interest in travel and helping clients plan memorable stays

How To Stand Out (Preferred Qualifications)

  • Previous experience in customer service, hospitality, or sales is a plus but not required

Key skills/competency

  • Customer Service
  • Communication Skills
  • Hotel Booking
  • Travel Planning
  • Time Management
  • Client Relations
  • Remote Work
  • Problem Solving
  • Data Entry
  • Sales Acumen

Tags:

Customer Service Representative
customer support
hotel booking
travel planning
client assistance
inquiry handling
record keeping
communication
remote work
problem solving
sales
CRM software
online booking systems
communication tools
Microsoft Office
internet
email
chat support
data entry software
VoIP
knowledge base

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How to Get Hired at Timeline Optimization Group

  • Research Travel Planning Companies: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor. Focus on companies within the travel planning services industry that Timeline Optimization Group partners with.
  • Tailor Your Resume: Customize your resume to highlight strong customer service, communication, and organizational skills. Emphasize any experience in hospitality, sales, or remote work relevant to a Customer Service Booking Hotels role.
  • Showcase Remote Work Readiness: Demonstrate proficiency in basic computer skills, reliable internet usage, and effective time management, crucial for a remote Customer Service Booking Hotels position.
  • Prepare for Behavioral Interviews: Practice responses to common interview questions focusing on problem-solving, client satisfaction, handling difficult situations, and your passion for travel and helping others.
  • Demonstrate Enthusiasm for Travel: Express genuine interest in travel and an eagerness to help clients plan memorable stays, as this aligns directly with the core responsibilities of a Customer Service Booking Hotels agent.

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