9 days ago

Customer Service Associate

Timeline Optimization Group

Hybrid
Part Time
$48,000
Hybrid

Job Overview

Job TitleCustomer Service Associate
Job TypePart Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$48,000
LocationHybrid

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Job Description

About Timeline Optimization Group

Timeline Optimization's mission is to help job seekers find attractive opportunities before they become widely advertised. We are not a staffing firm or agency. Timeline Optimization does not hire directly for these positions—we identify and validate them in real-time from actual employers.

Employer Industry: Customer Service

Why Consider This Customer Service Associate Opportunity

  • Salary up to $23 per hour
  • Flexible schedule options for part-time or full-time work
  • Fully remote work setup, allowing for a comfortable work environment
  • Paid onboarding training to ensure you are well-prepared
  • Stable and predictable tasks with opportunities for growth
  • Friendly team culture that fosters collaboration and support

What To Expect as a Customer Service Associate (Job Responsibilities)

  • Process incoming customer orders efficiently
  • Confirm basic payment details to ensure accuracy
  • Provide short service consultations to assist customers
  • Reply to email and chat inquiries promptly
  • Update records in internal tools as needed

What Is Required (Qualifications)

  • Must reside in New Jersey
  • Authorized to work in the U.S.
  • Clear written English skills
  • Basic computer proficiency
  • Reliable internet connection

How To Stand Out (Preferred Qualifications)

  • Organized and attentive to detail
  • Punctual and dependable

Key skills/competency

  • Customer Service
  • Remote Work
  • Order Processing
  • Payment Verification
  • Email Support
  • Chat Support
  • Data Entry
  • Communication Skills
  • Computer Proficiency
  • Attention to Detail

Tags:

Customer Service Representative
Customer support
Client relations
Order processing
Data entry
Email management
Chat support
Problem-solving
Communication
Payment processing
Administrative tasks
CRM software
Communication tools
Microsoft Office
Google Workspace
Customer service platforms
Ticketing systems
Video conferencing
Slack
Email clients
Internet browsers

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How to Get Hired at Timeline Optimization Group

  • Research Timeline Optimization Group's mission: Understand their role in connecting candidates with unadvertised opportunities.
  • Tailor your resume for customer service: Highlight experience in order processing, communication, and digital tools.
  • Showcase remote work readiness: Emphasize reliable internet, computer proficiency, and self-management skills.
  • Prepare for common service scenarios: Practice effective communication and problem-solving for customer inquiries.
  • Highlight attention to detail: Provide examples of accuracy in data entry and payment verification.

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