Product Management Project Intern
TikTok
Job Overview
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Job Description
About the Team and the Product Management Project Intern Role
The commerce industry is experiencing tremendous growth, making it a highly competitive sector among leading internet companies. TikTok aims to redefine shopping by bringing discovery, inspiration, and joy back to the experience, establishing itself as the premier commerce channel for merchants, creators, and affiliates. The viral phenomenon of #TikTokMadeMeBuyIt is a testament to this impact, and we invite you to join the team scaling this success and pioneering Content & Creator commerce in the US.
As an entrepreneurial team passionate about shaping the future of shopping, the TikTok Shop US operation team is dedicated to delivering high-quality products and a unique customer experience. We are building the TikTok E-commerce partnership for the US business, believing TikTok's platform is ideal for a new and improved e-commerce experience. We seek passionate and talented individuals to help construct an innovative, secure, and intuitive e-commerce ecosystem.
As a Product Management Project Intern, you will engage in impactful short-term projects, gaining professional real-world experience and practical skills through on-the-job learning in a fast-paced environment. This role will deepen your understanding of your career interests.
Applications are reviewed on a rolling basis, so early application is encouraged. Successful candidates must commit to at least a 3-month internship period.
Responsibilities
- Act as a bridge between the Operations and Product teams to identify workflow gaps, optimize product experience, and support iterative improvement of product features and processes.
- Analyze operational data to uncover insights, diagnose product issues, and support data-driven decision-making.
- Collaborate with the product team to refine product requirements, improve user journeys, and support the design of scalable product solutions.
- Participate in prioritization discussions by consolidating feedback from operations, users, and cross-functional stakeholders.
- Support cross-team communication across regions and time zones, ensuring smooth delivery of product development, testing, launch, and continuous optimization.
Minimum Qualifications
- Currently pursuing an Undergraduate/Master's degree in Business, Statistics, Computer Science, Data Science, Engineering, Business Analytics, or related fields.
- Proven skills in logical thinking and data analytics; able to break down complex problems and propose actionable solutions.
- Proven skills in communication, organization, and project execution abilities; proactive, responsible, and capable of driving tasks independently.
- Ability to work effectively with cross-regional teams, especially with APAC stakeholders across time zones.
- Fluency in Chinese and English is needed to manage stakeholders in the Greater China market.
Preferred Qualifications
- Proven experience in product operations, product management, data analysis, ads/search/recommendation systems, or related internships/projects is a plus.
Key skills/competency
- Product Operations
- Data Analysis
- Workflow Optimization
- Cross-functional Collaboration
- Stakeholder Management
- Project Management
- User Journey Mapping
- E-commerce
- Strategic Communication
- Problem-Solving
How to Get Hired at TikTok
- Research TikTok's commerce strategy: Study their mission, values, recent news regarding TikTok Shop, and employee testimonials on LinkedIn and Glassdoor to understand their unique approach to e-commerce.
- Customize your resume: Highlight your logical thinking, data analytics, and project execution skills, aligning them with the specific responsibilities of the Product Management Project Intern role.
- Prepare for data analysis challenges: Practice case studies involving operational data interpretation, identifying product issues, and proposing data-driven solutions relevant to e-commerce.
- Emphasize cross-cultural communication: Showcase your experience working with diverse teams and your fluency in Chinese and English for managing APAC stakeholders, a key requirement for TikTok.
- Demonstrate passion for e-commerce: Be ready to discuss your interest in content & creator commerce and how you envision contributing to TikTok's innovative shopping platform.
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