Product Designer

About Tide

At Tide, we help SMEs save time and money by offering business accounts, banking services, and comprehensive administrative solutions from invoicing to accounting. Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany, and France. Using advanced technology, our solutions are designed with SMEs in mind. With quick onboarding, low fees, and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time and money so they can get back to doing what they love.

Tide Facts

• Tide is available for UK, Indian, German, and French SMEs.
• Over 1.8 million members: 800,000 in the UK and 1,000,000 in India, growing rapidly.
• Over $300 million raised in funding.
• Over 2,500 Tideans globally – we are diversity champions!
• Offices in Central London, with member support and technology centers in Sofia, Bulgaria; technology centers in Serbia, Romania, Lithuania, and Hyderabad; offices in Gurugram and New Delhi; and in Berlin, Paris, and Luxembourg.

About The Team

Tide is seeking an exceptional Product Designer to join our Wealth Services area. We are at a pivotal point where we aim to make a great product exceptional. We are growing the team with experienced contributors passionate about the quality and craft of user experiences to help us shape the next phase of Tide’s growth. In this role, you will have the opportunity to directly impact the experience of Tide’s million members globally.

About The Role

You'll be embedded in a cross-functional squad, partnering with your team throughout the product lifecycle from discovery through to launch and future iterations. Using your full range of Product Design skills to discover, research, design, and deliver engaging, well-crafted experiences across mobile and web. You will evolve design concepts from early-stage prototypes to high-fidelity mock-ups. You will deeply understand the members you're designing for, whether by running your own user research sessions, gleaning previous insights, or digging into usage analytics. You’ll play a supporting role in the evolving design process at Tide, helping estimate design effort, tracking to OKRs, and measuring how experience impacts our members. You’ll work alongside colleagues within the Design practice (UX Research and UX Writing) to understand core member needs and find innovative, well-thought ways to meet them. You’ll use and contribute to the Tide Design System to create experiences that keep member experiences consistent and world-class.

What We Are Looking For

• At least 4+ years of experience designing digital products for web and mobile platforms in a product design or UX role.
• A portfolio or case study demonstrating great product thinking, user experience, interaction, and visual design skills, a clear process, and measurable impact (results).
• Ability to identify when research is needed and experience running moderated user sessions.
• Experience designing complex products and ability to collaborate effectively with cross-functional peers in product and engineering.
• You are a great storyteller who can clearly paint a compelling picture of the ‘why’ behind your work.
• You’re impact-driven and pragmatic about trade-offs, balancing speed and thoroughness.
• Understanding of the end-to-end design process from ideation to launch and ability to collaborate with engineers to troubleshoot technical issues, ensuring product performance and quality.
• Demonstrable proficiency in Figma.
• Good understanding of Design Systems and accessibility to ensure consistency, scalability, and inclusivity.

What You’ll Get In Return

• Competitive Compensation: competitive salary and share options.
• Time Off: Generous annual leave on top of bank holidays.
• Parental Leave: Paid maternity, paternity, and adoption leave.
• Sabbatical: Extended unpaid and paid leave options.
• Health Insurance: Private family insurance with additional OPD coverage.
• Life & Accident Cover: Comprehensive accidental and life insurance protection.
• Mental Wellbeing: Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days: Paid days annually for volunteering or personal growth.
• Learning & Development: Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office): Work from abroad for up to 90 days annually.
• Home Office Setup: Contribution towards home office setup.
• Laptop Ownership: Keep your old laptop and receive a new one.
• Snacks & Meals: Office perks with snacks, coffee, tea, and lunch (location dependent).

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe our differences enrich our culture. Our Tideans come from diverse backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity, or differently-abled status. We celebrate diversity as a cornerstone of our success, enabling us to build products that resonate with our members’ diverse needs and lives. We are One Team, fostering a transparent and inclusive environment where everyone’s voice is heard.

Key skills/competency

• Product Design
• User Experience (UX)
• Interaction Design
• Visual Design
• Figma
• User Research
• Design Systems
• Accessibility
• Web Design
• Mobile Design