People Operations Manager
Tide · Sofia, Sofia City, Bulgaria
- Hybrid
- Full-time
- $75,000 / year
- Sofia, Sofia City, Bulgaria
Job highlights
- Manage European People Operations processes.
- Ensure compliance with local labor laws.
- Collaborate with external payroll vendors.
- Support employee lifecycle and HR systems.
- Drive process improvement and operational scaling.
About the role
About Tide
Tide helps SMEs save time and money by offering business accounts, banking services, and comprehensive administrative solutions, from invoicing to accounting. With over 1.8 million members globally across the UK, India, Germany, and France, Tide uses advanced technology to simplify business operations. Our mission is to help SMEs save time and money so they can focus on what they love. **Tide Facts:**- Available for UK, Indian, German, and French SMEs.
- Over 1.8 million members (800,000 in the UK, 1,000,000 in India and growing rapidly).
- Raised over $300 million in funding.
- Over 2,500 Tideans globally, committed to diversity.
- Offices in Central London, with technology and support centers in Sofia, Bulgaria; Serbia, Romania, Lithuania, and Hyderabad; and offices in Gurugram, New Delhi, Berlin, Paris, and Luxembourg.
About the Team
The Global People Ops team is a positive, down-to-earth group located in Bulgaria and India. Our European team is based in Sofia, working with employees and vendors across several European countries. We value organization, structure, data-driven decisions, and ownership, all within a friendly and supportive work environment.About the Role
As a People Operations Manager, you will play a key role in ensuring smooth and compliant People Ops processes across multiple countries. You will own and coordinate core operations such as onboarding, offboarding, payroll, and benefits, collaborating closely with external vendors and internal stakeholders. This is a hands-on, operational role focused on execution, structure, and continuous improvement. You will manage complex, multi-country processes, ensure compliance with local regulations, and help scale our People Operations function as the business grows.What We Are Looking For
We are seeking a People Operations Manager (maternity cover, minimum 2 years, full-time) to join our team in Sofia. This role focuses on managing day-to-day People Operations across our European markets, ensuring smooth processes, strong compliance, and a great employee experience in a fast-paced, international environment.What You'll Be Doing
- Managing day-to-day People Operations across our European markets.
- Ensuring compliance with local labour laws.
- Working with external payroll vendors.
- Supporting employee lifecycle processes.
- Improving processes and scaling operations.
What We're Looking For
- Experience in People/HR Operations.
- Exposure to European markets.
- Hands-on, structured, and detail-oriented approach.
- Experience working with external payroll vendors.
- Strong stakeholder management skills.
- Experience with HR systems (e.g., Workday and international Payroll systems).
- English proficiency required; German or French is a plus.
What You Will Get In Return
- 25 days holiday
- Enhanced family-friendly leave
- Additional health & dental insurance
- Mental wellbeing support
- L&D/Volunteering leave
- Learning & Development Budget (amount varies by level & team)
- Work Outside the Office options
- WFH Setup allowance
- Laptop incentive scheme
- Fully covered Multisports card
- Food vouchers (€75)
- Snacks, light food, and drinks in the office
Tidean Ways of Working
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.Tide is a Place for Everyone
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.Key skills/competency
- People Operations
- HR Operations
- European Markets
- Payroll Vendors
- HR Systems
- Workday
- Compliance
- Employee Lifecycle
- Stakeholder Management
- Process Improvement
Skills & topics
- People Operations Manager
- HR Operations
- European Markets
- Payroll
- Benefits Administration
- Employee Lifecycle
- HR Compliance
- Workday
- Stakeholder Management
- Process Improvement
- HRIS
- Talent Acquisition
- Onboarding
- Offboarding
- International HR
How to get hired
- Tailor your resume: Highlight People Operations experience, European market exposure, and HR systems proficiency.
- Showcase compliance skills: Emphasize your understanding of local labor laws and vendor management.
- Prepare for behavioral questions: Demonstrate your structured, detail-oriented approach and stakeholder management abilities.
- Research Tide's culture: Understand their mission to help SMEs and their commitment to diversity and inclusion.
- Highlight HR systems knowledge: Specifically mention experience with systems like Workday and international payroll platforms.
Technical preparation
Review HR systems like Workday.,Understand EU labor law basics.,Familiarize with payroll vendor processes.,Practice HR data analysis.
Behavioral questions
Describe managing multi-country HR processes.,How do you ensure compliance with laws?,Share an experience improving an HR process.,How do you manage external vendor relationships?
Frequently asked questions
- What is the primary focus of the People Operations Manager role at Tide?
- The People Operations Manager role at Tide focuses on ensuring smooth and compliant People Operations processes across European markets, managing day-to-day operations, onboarding, offboarding, payroll, and benefits, and working with external vendors.
- Is this People Operations Manager position a permanent role at Tide?
- This specific People Operations Manager position is a maternity cover role with a minimum expected duration of two years, full-time.
- What HR systems experience is preferred for the People Operations Manager role?
- Experience with HR systems such as Workday and international payroll systems is preferred for this People Operations Manager role.
- What European market experience is beneficial for this role?
- Exposure to European markets is a key requirement for this People Operations Manager role, as you will be managing operations across these regions.
- What languages are beneficial for the People Operations Manager position?
- While English proficiency is required, proficiency in German or French is considered a plus for the People Operations Manager role.
- What are the key responsibilities of a People Operations Manager at Tide?
- Key responsibilities include managing day-to-day People Ops across European markets, ensuring legal compliance, working with payroll vendors, supporting employee lifecycle processes, and improving/scaling operations.
- How does Tide approach its workplace model?
- Tide champions a flexible workplace model, supporting both in-person and remote work. Offices serve as hubs for innovation and team-building, encouraging regular in-person gatherings.
- What kind of benefits and perks can I expect as a People Operations Manager at Tide?
- Tide offers benefits such as 25 days holiday, enhanced family-friendly leave, health & dental insurance, mental wellbeing support, L&D budget, WFH setup allowance, and food vouchers.