Senior Software Engineer

Job Summary - Senior Software Engineer

Ticketmaster is seeking a Senior Software Engineer to join their Private Cloud team. This role is remote and based in Texas, Florida, Arizona, or Ohio. The Senior Manager of Software Engineering will oversee this permanent, full-time position.

The Team

The Private Cloud team at Ticketmaster is responsible for the core on-prem private cloud infrastructure on a global scale. Their mission is to build and maintain reliable, scalable, and secure private cloud services that technology teams worldwide can easily consume and utilize.

The Job

As a Senior Software Engineer, you will be instrumental in building and maintaining software that integrates with Ticketmaster's existing systems and platforms. You will mentor junior team members and collaborate with other teams to develop innovative solutions for infrastructure challenges, effectively leveraging existing technology to meet engineering needs. Software Engineers at Ticketmaster are expected to be adaptable team players who can seamlessly integrate into projects, collaborate effectively, and deliver high-quality features. You will also be responsible for delivering technical analysis on requested business features, performing project estimates, and innovating solutions.

Ticketmaster fosters a culture of teamwork and collaboration, with a diverse global workforce. They value open, honest, and caring professionals who are eager to share ideas and support each other's success. The company promotes a positive and supportive work environment.

What You Will Be Doing

• Develop, implement, support, and maintain applications.
• Create applications using Go, Java, PHP, and Python.
• Perform object-oriented analysis, applying industry best practices.
• Create technical specifications for detailed application design.
• Troubleshoot and resolve software-related issues.
• Maintain code quality through unit testing.
• Document code appropriately for maintainability.
• Conduct design and code reviews to ensure design principles are followed.
• Mentor and coach team members around development processes.
• Participate in daily stand-ups, collaborative sessions, and team meetings.
• Learn about infrastructure processes to identify opportunities for system creation, improvement, and enhancement.
• Adapt to a highly competitive business environment with shifting priorities and customer expectations.

Technical Skills/Competencies

• 4-year college diploma or university degree in computer systems design or computer science, with 2-3 years of work experience.
• Strong understanding of object-oriented design, web application architecture, scripting, and relational database design.
• Experience leveraging Claude Code for AI-assisted development, understanding agentic coding workflows for productivity, quality, and security.
• Experience using MySQL or similar RDBMS with SQL query and stored procedure capabilities.
• Proficiency in Go, Java, PHP, and Python.
• Experience with scripting.
• Experience mentoring.
• Excellent verbal and written communication skills.
• Experience working in an Agile or Scrum team structure.
• Experience creating VMware automation/applications is highly desirable.
• Knowledge of Virtualization and creating supporting applications.
• Understanding of cloud computing concepts and private cloud deployments.
• Knowledge of git-based source control management systems, CI/CD pipelines, and deployment automation.

You (Behavioral Skills)

Successful Ticketmaster team members are friendly, passionate, and customer-focused. The company emphasizes mutual success, collaborative solutions, and a great work ethic in a fast-paced, dynamic environment. Opportunities are abundant in this rapidly growing industry.

Benefits & Perks

• HEALTH: Medical, vision, dental, and mental health benefits; healthcare concierge; FSA or HSA.
• YOURSELF: Free concert tickets, generous paid time off (holidays, sick, personal days).
• WEALTH: 401(k) with company match, stock reimbursement.
• FAMILY: New parent programs, caregiver leave, fertility, adoption, foster, or surrogacy support.
• CAREER: Career and skill development via School of Live, tuition reimbursement, student loan repayment.
• OTHERS: Volunteer time off, crowdfunding match.

Life at Ticketmaster

As part of Live Nation Entertainment, Ticketmaster is the world's largest ticket marketplace and a leader in live event ticketing. They connect fans globally to live events, processing 550 million tickets annually across 35+ countries through partnerships with venues, artists, and sports teams. Ticketmaster thrives on a passionate, diverse culture with accessible leaders and enthusiastic teams.

Our Work Is Guided By Our Values

• Reliability: Fans and clients depend on us; we rely on each other.
• Teamwork: Collective success is prioritized over individual achievements.
• Integrity: Upholding the highest moral and ethical standards.
• Belonging: Fostering a culture where everyone can be authentic, have an equal voice, and thrive.

Equal Employment Opportunity

Ticketmaster is committed to building diverse teams that reflect and support their fans and artists. They promote environments where everyone can be themselves, contribute fully, and thrive. They encourage professional and personal growth, new experiences, and learning from talented colleagues.

Ticketmaster provides equal employment opportunities regardless of age, ancestry, color, religious creed, family and medical care leave, disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex, gender, gender identity, gender expression, sexual orientation, intersectionality, or any other protected status.

Qualified applicants with criminal histories will be considered in accordance with applicable laws. Ticketmaster offers reasonable accommodations for individuals with disabilities and provides reasonable religious accommodations on a case-by-case basis. Applicants requiring accommodations should contact Human Resources to initiate an interactive process.

Hiring Practices

The job description outlines the general nature and level of work. Ticketmaster recruits highly qualified individuals efficiently through various channels, including internal promotions, referrals, advertising, agencies, internet recruiting, job fairs, and search firms. Live Nation Entertainment will never request payment or equipment purchases during the hiring process, and recruiters will use official Live Nation or affiliated brand email domains.

Key skills/competency

• Senior Software Engineer
• Cloud Infrastructure
• Go
• Java
• PHP
• Python
• Object-Oriented Design
• Agile Methodologies
• VMware Automation
• CI/CD Pipelines