People Operations Generalist

@ Thought Industries, Inc.

About Thought Industries

Thought Industries powers the Business of Value - enabling enterprises to unlock growth across the customer lifecycle. From our Boston headquarters, we help organizations drive measurable impact, maximize customer lifetime value, and fuel innovation through our leading enterprise platform.

About the Role

As a People Operations Generalist at Thought Industries, you will support the day-to-day operations of the People function in a hybrid work environment. Based in the Boston office, you are required to work on-site at least three days per week. You will partner with the Chief People Officer and manage employee lifecycle operations, office initiatives, and cross-functional support.

Key Responsibilities

• People Operations: Serve as a point of contact for HR inquiries and maintain HRIS (Paylocity) ensuring data integrity.
• Coordinate onboarding, offboarding, and benefits administration processes.
• Assist with recruiting via SmartRecruiters and support performance reviews and compliance training.
• Office & Culture: Manage office operations including visitor access, maintenance, supply inventory, and event coordination.

Qualifications

• 3–5 years of experience in an HR or People Operations role.
• Experience in physical office operations or facilities management is preferred.
• Familiar with Paylocity, SmartRecruiters, Google Workspace, Slack, and Zoom.
• Strong interpersonal and organizational skills.
• Bachelor's degree in HR, Business Administration or related field; HR certification is a plus.

Additional Information

The salary range is $85,000-$95,000 with a $5,000 annual bonus. All information will be kept confidential following EEO guidelines. Thought Industries is an equal opportunity employer.

Key skills/competency

People Operations Generalist, HR, Onboarding, Offboarding, HRIS, Paylocity, SmartRecruiters, Office Operations, Employee Lifecycle, Hybrid Work