Sr Engineer, Observability
Thermo Fisher Scientific · Budapest, Budapest, Hungary
- On site
- Full-time
- $130,000 / year
- Budapest, Budapest, Hungary
Job highlights
- Senior Engineer role in observability.
- Design, implement, and operate observability platforms.
- Integrate tools with ITSM and event management.
- Develop automation and auto-remediation workflows.
- Provide technical leadership and mentorship.
About the role
About the Role
When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. Surrounded by collaborative colleagues, you’ll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an exceptional strategy for the near term and beyond. Take your place on our strong team and help us make significant contributions to the world.
Responsibilities
- Serve as a senior technical SME for enterprise infrastructure and application observability, supporting proactive detection, incident response, and service reliability.
- Design, implement, and operate observability platforms including Zabbix, Prometheus, Grafana, and BigPanda across on-premises and cloud environments.
- Own and lead integrations between observability tools, event management platforms, and ITSM systems (ServiceNow) to enable automated incident and workflow management.
- Define and maintain standardized alerting strategies, dashboards, service health models, SLIs/SLOs, and operational reporting.
- Act as a senior escalation point for complex observability and event management issues, leading root cause analysis and corrective actions.
- Develop and maintain automation and auto-remediation workflows using StackStorm and supporting scripts.
- Maintain observability-related documentation, including runbooks, dashboards, and procedures.
- Provide technical leadership and mentorship to junior engineers.
- Participate in on-call rotations and provide off-hours support as required.
Qualifications
- Bachelor’s degree in information technology, Computer Science, Engineering, or a related discipline (or equivalent practical experience).
- 7+ years of experience in enterprise infrastructure and application observability, monitoring platforms, and IT operations.
- Strong hands-on experience with observability and monitoring tools such as Zabbix, Prometheus, Grafana, Playwright, BigPanda, including metrics, alerting, dashboards, event correlation, and reporting.
- Proven experience integrating observability platforms with ITSM systems (ServiceNow or equivalent) and event management workflows.
- Hands-on experience building automation and auto-remediation workflows, including scripting with Playwright, Python and Shell and API-based integrations (e.g., Stackstorm or similar tools).
- Solid understanding of infrastructure, cloud, and application architectures, with the ability to troubleshoot complex cross-domain issues and act as a senior technical escalation point.
Nice to Have
- Experience with logging platforms and log aggregation pipelines (e.g., ELK, OpenSearch, Splunk).
- Exposure to cloud-native observability, SRE practices, or reliability engineering concepts.
Key skills/competency
- Observability Engineering
- Senior Engineer
- Thermo Fisher Scientific
- Enterprise Infrastructure
- Application Observability
- Zabbix
- Prometheus
- Grafana
- BigPanda
- ServiceNow
Skills & topics
- Senior Engineer
- Observability
- Zabbix
- Prometheus
- Grafana
- BigPanda
- ServiceNow
- ITSM
- Automation
- Reliability Engineering
- Infrastructure
- Application Monitoring
- SRE
- Python
- Shell Scripting
- StackStorm
How to get hired
- Tailor your resume: Highlight your 7+ years of experience in enterprise observability, monitoring, and IT operations, specifically mentioning Zabbix, Prometheus, Grafana, and BigPanda.
- Showcase technical skills: Emphasize your hands-on experience with ITSM integrations (ServiceNow) and automation workflows using Python, Shell, and StackStorm.
- Demonstrate leadership: Detail your experience as a senior technical SME and your ability to mentor junior engineers.
- Prepare for interviews: Be ready to discuss complex cross-domain troubleshooting and your approach to root cause analysis for observability issues.
- Understand the company: Research Thermo Fisher Scientific's mission and values to align your answers with their commitment to making significant contributions.
Technical preparation
Master Zabbix, Prometheus, Grafana, BigPanda.,Integrate observability with ServiceNow.,Build automation with Python, Shell, StackStorm.,Understand cloud and application architectures.
Behavioral questions
Describe a complex cross-domain issue you solved.,How do you mentor junior engineers?,Explain your approach to root cause analysis.,How do you ensure service reliability?
Frequently asked questions
- What are the primary responsibilities of a Senior Engineer, Observability at Thermo Fisher Scientific?
- As a Senior Engineer, Observability at Thermo Fisher Scientific, you will serve as a senior technical SME for enterprise infrastructure and application observability. Your core duties involve designing, implementing, and operating observability platforms, integrating them with ITSM systems, defining alerting strategies, and developing automation workflows. You will also act as a senior escalation point for complex issues and provide technical leadership and mentorship.
- What specific observability and monitoring tools are used at Thermo Fisher Scientific for this role?
- Thermo Fisher Scientific utilizes a range of observability and monitoring tools. For this Senior Engineer, Observability position, you should have strong hands-on experience with Zabbix, Prometheus, Grafana, Playwright, and BigPanda. Experience with logging platforms like ELK, OpenSearch, or Splunk is also considered a plus.
- What kind of experience is required for the Senior Engineer, Observability role at Thermo Fisher Scientific?
- The role requires a Bachelor's degree in a related field or equivalent practical experience, with at least 7 years in enterprise infrastructure and application observability, monitoring platforms, and IT operations. Proven experience with specific tools like Zabbix, Prometheus, Grafana, BigPanda, and ServiceNow integrations, as well as automation scripting (Python, Shell, StackStorm), is essential.
- How does Thermo Fisher Scientific handle incident response and service reliability with their observability platforms?
- Thermo Fisher Scientific leverages its observability platforms for proactive detection, incident response, and service reliability. This includes defining standardized alerting strategies, dashboards, service health models, and SLIs/SLOs. The integration with ITSM systems and event management platforms further enables automated incident and workflow management to ensure swift resolution and maintain service uptime.
- What are the opportunities for technical leadership and career growth in this Senior Engineer, Observability position?
- This Senior Engineer, Observability role offers significant opportunities for technical leadership and growth. You will provide technical leadership and mentorship to junior engineers, act as a senior escalation point for complex issues, and contribute to significant projects within a global leader. The role also involves participating in on-call rotations, indicating a critical function within the IT operations team.
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