Field Service Engineer

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance

We are taking open applications for Field Service Engineer roles within the Electron Microscope field!

At this time, we are open to applications for upcoming roles expected in February/March across Italy, France & Germany. We are gathering interest for future opportunities across these locations and more broadly across Europe. If you express interest, we will review your application and the Talent Acquisition team may contact you when the role becomes available or sooner. Please note that it might be several weeks until someone contacts you and the first contact is usually via email.

Field Service Engineer

When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

Division Specific Information

The Materials and Structural Analysis (MSD) Electron Microscopy (EM) business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries and ultimately change the world. The MSD Electron Microscopy (EM) business designs, manufactures, and supports the broadest range of high-performance microscopy workflow solutions that provide images and answers in the micro-, nano-, and picometer scales.

How You Will Make an Impact

Field Service Engineers provide technical support and assistance, ensuring the efficient performance of equipment and systems. You will work directly with customers to address their needs, ensuring customer satisfaction and product efficiency.

Key Responsibilities

• Manage and complete more complex service tasks independently.
• Ensure compliance with safety and regulatory standards.
• Ensure accurate and detailed service reports are generated.
• Provide expertise and recommendations on technical issues.
• Collaborate with clients to understand their needs and tailor solutions.
• Offer technical training support to Field Service Engineer I.
• Participate in work schedules creation with colleagues and/or management.
• Provide sales leads and feedback to support teams.

Education

Bachelor’s degree or higher in mechatronics, electronics/engineering, or equivalent.

Experience

• 2-5 years of experience in a related field.
• University degree with some experience of hands-on technical experience installing, troubleshooting and repairing complex analytical instruments, ideally of Electron-Microscopes or similar technology.

Knowledge, Skills, Abilities

• Analytical troubleshooting and problem-solving abilities.
• Interest in technology and IT trends.
• Knowledge of electron microscopes is an advantage.

Physical Requirements / Work Environment

Excellent hand-eye coordination and manual dexterity.

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Key skills/competency

• Electron Microscopy
• Field Service
• Technical Support
• Troubleshooting
• Analytical Instruments
• Customer Service
• Mechatronics
• Electronics Engineering
• Compliance Standards
• Client Collaboration