Field Application Specialist - Lab Automation
Thermo Fisher Scientific
Job Overview
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Job Description
About Thermo Fisher Scientific
At Thermo Fisher Scientific, you’ll engage in meaningful work, innovative thinking, and a culture committed to integrity and customer satisfaction. Our mission is to make a difference, from helping customers find cures for cancer to protecting the environment. As the global leader in serving science, with the largest R&D investment in the industry, we empower our colleagues to reach their full potential within a fast-growing, global organization that values passion and unique contributions. We are dedicated to providing the resources and opportunities our colleagues need to make a difference in the world while building fulfilling careers.
Field Application Specialist - Lab Automation
As a Field Application Specialist - Lab Automation, you will play a crucial role in supporting customers with laboratory automation solutions, including liquid handling and scheduling software. This position requires strong technical proficiency, excellent problem-solving skills, and a commitment to customer collaboration within the dynamic Pharma or Biotech industries.
Key Education
- Bachelor’s degree in science (Biology, Chemistry, Computer), Engineering, or a related field.
Experience
- Several years of relevant industry experience.
- 3 years in a role directly collaborating with customers in a professional environment.
- Experience in Pharma or Biotech industries working with laboratory instrumentation considered an asset.
Knowledge & Skills
- High proficiency in software problem-solving techniques and ability to troubleshoot electro-mechanical devices.
- Strong analytical skills to identify and address appropriate solutions to complex requirements.
- Proficiency with programming languages (C++, Python, or other) is desirable.
- Familiarity with IQ/OQ validation or GxP requirements is considered an asset.
- Solid understanding of software and computer communications.
- Prior experience with laboratory automation (e.g., liquid handling, scheduling software) and/or robotics is strongly preferred.
- Demonstrated ability to lead, influence, and collaborate with customers and various team functions.
- Strong organization, planning, and time leadership skills.
Other Requirements
- Valid Passport.
- Ability to travel 75% of the time internationally without restrictions.
Key skills/competency
- Lab Automation
- Liquid Handling
- Robotics
- Software Troubleshooting
- Electro-mechanical Devices
- C++
- Python
- IQ/OQ Validation
- GxP Requirements
- Customer Collaboration
How to Get Hired at Thermo Fisher Scientific
- Research Thermo Fisher Scientific's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor to align your application.
- Tailor your resume for Lab Automation: Highlight experience with laboratory instrumentation, automation, robotics, and customer-facing technical support, using keywords from the job description.
- Showcase technical problem-solving: Prepare examples demonstrating your proficiency in troubleshooting software, electro-mechanical devices, and programming (C++, Python).
- Emphasize customer collaboration: During interviews, articulate your experience leading and influencing customers, as well as your organizational and planning abilities.
- Prepare for international travel: Be ready to discuss your ability and readiness for extensive international travel and adaptability to diverse global environments.
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