Deputy Manager - Tender Operations

About Thermo Fisher Scientific

Thermo Fisher Scientific Inc. is seeking a Deputy Manager - Tender Operations to join our dynamic team in Mumbai. As a key member of our CMD (Chromatography & Mass Spectrometry Division) team, you will be responsible for driving the entire tender process and ensuring bid submissions. This is an exciting opportunity for an ambitious individual to contribute to the growth of our tender business and make a meaningful impact in a fast-paced, collaborative environment.

Responsibilities of a Deputy Manager - Tender Operations

• Take ownership and drive the entire tender process.
• Support the commercial organization in tender submissions and achieve tender revenue targets from both online and offline enquiries.
• Prepare detailed, costed, and persuasive tender proposals to secure business contracts/projects.
• Coordinate tender requirements and contract pricing in collaboration with the commercial team.
• Champion and cultivate strong working connections with individuals and groups both within and outside the organization.
• Vet incoming tenders and keep track of tender due dates, project start and end dates, submission instructions/requirements, and modes of submission.
• Serve as the main point of contact regarding tender inquiries and contract-related concerns.
• Responsible for coordinating and keeping records of tender documents.
• Promptly raise potential risks and issues and work towards resolution.
• Track, download, and upload documentation and work within customer-specific portals.
• Build a GEM business plan for growing market share, analyze GEM data, present & act on key business drivers.
• Ensure tracking of opportunities and live tenders.
• Facilitate the completion of all tender documentation in a timely manner by proactively securing common documents required for submission.
• Coordinate activities between all functions throughout the duration of the tender process.
• Establish a standard process and maintain a database/library of Tender/RFP responses to questions focused on the company's capabilities, continually improving the content.
• Coordinate the Tender Implementation plan for awarded tenders to secure orders and drive customer satisfaction.
• Bring forward ideas and solutions for continuous improvement and lead process improvement projects.
• Establish collaborative relationships with important individuals and offer immediate assistance to support the business.
• Generate reports, data sets, and mechanisms to offer insights into business data as requested by different teams.
• Document business requirements and process flows.
• Coordinate with SFDC/CRM team to ensure accurate reflection of tender business.

Candidate Requirements

We are looking for a highly skilled and motivated individual with the following qualifications:

• Science/Engineering Graduate with proven experience in a similar field.

Skills Required

• Tender preparation and tender management
• Knowledge of GeM (Government E marketplace) process
• Process definition and process improvement
• Proficiency in MS Office, Excel, and PowerPoint
• Experience with SAP/SFDC/other CRM tools will be an added advantage
• Good communication and presentation skills

Key skills/competency

• Tender Management
• Bid Submission
• Contract Negotiation
• Process Improvement
• Stakeholder Coordination
• Risk Management
• Data Analysis
• CRM Tools (SAP/SFDC)
• Market Analysis (GeM)
• Communication Skills