Shift Manager - North Subarbs
The Wendy's Company · Chicago, IL
- On site
- Full-time
- $40,000 / year
- Chicago, IL
Job highlights
- Lead restaurant operations as Shift Manager.
- Develop and grow your team members.
- Ensure food safety and brand standards.
- Receive paid training and career growth.
- Enjoy healthcare and 401(k) benefits.
About the role
Shift Manager - North Suburbs
WHY WENDY’S?
Families come in all shapes and sizes, that includes the Wendy’s family - the people you will work with as a Shift Manager.
We get you. We got you. Here’s what you can expect as a Shift Manager on our team:
- Perks – Healthcare benefits for full-time shift managers, paid time off, 401(k) with employer match and employee assistance program available for ALL employees
- Career Growth – Wanna move up? We have opportunities to grow within and beyond our restaurants
- Paid Training – We’re invested in you, and excited to teach you what you need to know to lead the Wendy’s Way
Responsibilities
What We Expect From You
What you bring to the table:
- You enjoy problem solving, customer service and decision making
- You want to be a leader and you’re committed to teaching and growing your team
- A commitment to promoting proper procedures and a culture of food safety
- Flexible work availability
You Must Be Willing And Able To
- Stand and move for most - if not all - of your shift
- Use restaurant equipment such as a headset, register or grill
- Follow brand standards and guidelines to prepare great food, serve our customers and maintain a clean restaurant that you’re proud to work in
- Secure reliable transportation to travel to your home store and other locations (restaurants, area office, etc.) occasionally for training and other tasks
For more information on specific equipment or job requirements, see the job description or talk to the hiring manager.
Real food. Real people.
We are a proud equal opportunity employer all ages, races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.
Key skills/competency
- Leadership
- Problem-solving
- Customer Service
- Team Management
- Food Safety
- Decision Making
- Operational Procedures
- Training and Development
- Restaurant Equipment
- Brand Standards
Skills & topics
- Shift Manager
- Restaurant Management
- Team Leadership
- Customer Service
- Food Safety
- Problem Solving
- Decision Making
- Operations Management
- Fast Food
- Quick Service Restaurant
- Leadership
- Management
- Team Lead
- Supervisor
- Hospitality
How to get hired
- Tailor your resume: Highlight leadership, problem-solving, and customer service experience relevant to a Shift Manager role. Use keywords from the job description.
- Showcase your leadership: Emphasize any experience in training, managing, or motivating teams in your application.
- Demonstrate flexibility: Clearly state your availability and willingness to work varied shifts as required for a Shift Manager.
- Prepare for behavioral questions: Be ready to discuss how you handle challenging customer interactions or team conflicts.
- Express your passion for food service: Convey your enthusiasm for Wendy's brand and commitment to quality.
Technical preparation
Familiarize yourself with restaurant POS systems.,Review Wendy's food preparation and safety standards.,Understand operational procedures for opening/closing.,Practice using kitchen equipment like grills.
Behavioral questions
Describe a time you solved a customer issue.,How do you motivate a team?,What would you do if a team member was late?,How do you ensure food safety?
Frequently asked questions
- What are the key responsibilities of a Shift Manager at Wendy's?
- As a Shift Manager at Wendy's, you'll be responsible for problem-solving, customer service, decision-making, and leading your team. You'll also ensure proper procedures and food safety are maintained, while adhering to brand standards for food preparation and restaurant cleanliness.
- What career growth opportunities are available for a Shift Manager at Wendy's?
- Wendy's offers opportunities for career growth both within restaurants and beyond. They are invested in your development and provide paid training to help you lead 'the Wendy's Way'.
- What benefits does Wendy's offer its Shift Managers?
- Full-time Shift Managers at Wendy's are eligible for healthcare benefits, paid time off, and a 401(k) with employer match. An employee assistance program is available for all employees.
- What kind of work environment can I expect as a Shift Manager at Wendy's?
- You can expect a team-oriented environment where problem-solving and leadership are valued. Wendy's emphasizes a culture of food safety and adherence to brand standards.
- Does Wendy's offer paid training for new Shift Managers?
- Yes, Wendy's offers paid training for new Shift Managers. They are invested in your success and provide the necessary knowledge to lead effectively.
- What are the physical requirements for a Shift Manager at Wendy's?
- You must be able to stand and move for most, if not all, of your shift and use various restaurant equipment like headsets, registers, or grills.
- Is flexible work availability a requirement for the Shift Manager role at Wendy's?
- Yes, flexible work availability is a requirement for the Shift Manager position at Wendy's, as operational needs can vary.
- How can I highlight my suitability for the Shift Manager role at Wendy's on my resume?
- To highlight your suitability, focus on quantifiable achievements in leadership, problem-solving, customer service, and team management. Mention any experience with food safety or operational procedures relevant to the Wendy's environment.