Teaching, Learning and Student Experience Assistant
The University of Manchester
Job Overview
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Job Description
About The Role: Teaching, Learning and Student Experience Assistant
We are recruiting to the role of Teaching, Learning and Student Experience Assistant, within the School of Social Sciences in the Faculty of Humanities at The University of Manchester.
This role forms part of the School Teaching, Learning and Student Experience team and will assist the Teaching, Learning and Student Experience Coordinator and the Curriculum and Programmes team.
The successful candidate will assist with administration related to curriculum and programmes, be responsible for updating tracking documents and publications, servicing programme committees, and act as the first point of contact for curriculum and programmes matters and provide information, advice, and guidance on routine matters, knowing when to escalate to others as appropriate.
Candidate Requirements
The ideal candidate will have proven administrative experience in a busy environment, excellent communication skills and work positively and respectfully with a range of students and colleagues from diverse backgrounds. You will have a flexible approach to work and the ability to work proficiently with a range of MS 365 applications. Knowledge of Campus Solutions is desirable.
What The University of Manchester Offers You
- Fantastic market leading Pension scheme
- Excellent employee health and wellbeing services including an Employee Assistance Programme
- Exceptional starting annual leave entitlement, plus bank holidays
- Additional paid closure over the Christmas period
- Local and national discounts at a range of major retailers
Equal Opportunities and Flexible Working
As an equal opportunities employer, we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.
Our University is positive about flexible working. Hybrid working arrangements may be considered.
Application Notes
Please be aware that due to the number of applications we are unfortunately not able to provide individual feedback on your application.
Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies. Any recruitment enquiries from recruitment agencies should be directed to people.talent@manchester.ac.uk. Any CV’s submitted by a recruitment agency will be considered a gift.
Please note this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.
Enquiries
Vacancy, shortlisting and interviews:
- Name: Nikola Keogh
- Email: nikola.keogh@manchester.ac.uk
General enquiries:
- Email: people.recruitment@manchester.ac.uk
Technical support:
- https://jobseekersupport.jobtrain.co.uk/support/home
This vacancy will close for applications at midnight on the closing date. Please see the link below for the Further Particulars document which contains the person specification criteria.
Key skills/competency
- Administrative Support
- Curriculum Administration
- Programme Management
- Student Support
- MS 365 Proficiency
- Communication Skills
- Organizational Skills
- Problem Solving
- Information Management
- Stakeholder Communication
How to Get Hired at The University of Manchester
- Research The University of Manchester's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your application documents: Customize your CV and cover letter to highlight administrative experience, communication skills, and proficiency in MS 365, directly addressing the person specification for Teaching, Learning and Student Experience Assistant.
- Showcase relevant experience: Emphasize any experience in academic administration, student support, or a busy professional environment, especially involving curriculum processes or student inquiries.
- Prepare for competency-based interviews: Be ready to provide specific examples demonstrating your problem-solving, organizational, and communication skills, particularly in diverse settings.
- Highlight your adaptability: Discuss your flexible approach to work and ability to learn new systems like Campus Solutions, if applicable, for The University of Manchester's Teaching, Learning and Student Experience Assistant role.
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