Remote Client Care
The Stephens Agency
Job Overview
Who's the hiring manager?
Sign up to PitchMeAI to discover the hiring manager's details for this job. We will also write them an intro email for you.
Job Description
About The Stephens Agency
The Stephens Agency is actively redefining the sales career landscape by fostering a culture built on accountability, growth, and enjoyment. Our mission is to empower individuals to cultivate businesses that achieve financial freedom and enduring positive change for their families and communities. The founder, a former teacher and coach, is passionate about enabling agents to unleash their potential, develop their own enterprise, and fulfill their aspirations through faith, focus, and relentless drive. Notably, Forbes recognized the company as having one of the #9 Highest Paying Careers in America for 2024.
The Opportunity: Remote Client Care
As a Remote Client Care specialist at The Stephens Agency, you will engage with families who have already expressed interest in life insurance information. Your primary role involves providing clear guidance, explaining various coverage options in simple terms, and assisting clients in selecting the most suitable plan to protect their households. This is a commission-based position focused on warm leads, meaning no cold calling is required.
Key Responsibilities
- Contact and consult with pre-qualified clients (warm leads only).
- Educate families on essential life insurance and financial protection solutions.
- Customize coverage options to align with individual client needs and budgetary considerations.
Compensation Insights
- Agents typically earn between $600 - $800 per average initial sale.
- Opportunities for a 5% commission raise are available every 2-3 months.
- This role operates without sales quotas, emphasizing client focus over pressure.
Compensation is 100% commission-based and performance-dependent. Averages reflect active agents.
Who We Are Looking For
- Self-motivated individuals eager to learn and grow.
- Coachability and a proactive approach to professional development.
- U.S. citizens or green card holders.
- A strong commitment to building a long-term career in sales and serving families with integrity.
Key skills/competency
- Client Consultation
- Financial Literacy
- Insurance Sales
- Relationship Building
- Communication Skills
- Active Listening
- Self-Motivation
- Problem-Solving
- Ethical Sales
- Time Management
How to Get Hired at The Stephens Agency
- Research The Stephens Agency's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Highlight client-centric skills: Emphasize experience in customer service, active listening, and building rapport in your resume and cover letter.
- Showcase self-motivation & coachability: Provide examples of independent work, learning new skills, and adapting to feedback during interviews.
- Understand commission-based sales: Prepare to discuss how you thrive in performance-driven environments and manage financial goals.
- Articulate your passion for service: Connect your desire to help families with the agency's mission of financial protection and empowerment.
Frequently Asked Questions
Find answers to common questions about this job opportunity
Explore similar opportunities that match your background