Luxury Brand Ambassador
The Orange Square Company
Job Overview
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Job Description
About The House Of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About The Role
We are seeking Luxury Brand Ambassadors to join our team full time 5 days a week, who has a passion for luxury fragrance is essential, along with a warm, professional demeanour and the ability to create an exceptional shopping experience.
Purpose of the Role
As a Luxury Brand Ambassador for the House of Creed, you will be the face of our prestigious brand, playing a key role in delivering an exceptional customer journey. Your mission is to share your passion and expertise about our heritage and products, elevate the customer experience, and drive sales while upholding our excellent standards of service.
Key Responsibilities
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences Desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Passion for fragrance or beauty products is a plus.
Benefits
- 32 days paid annual leave (pro rata for part time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution into company pension
- Career progression & Training
- Length of service rewards
Company Culture
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Key skills/competency
- Luxury Retail
- Customer Experience
- Sales Targets
- Brand Ambassadorship
- Fragrance Knowledge
- Visual Merchandising
- Communication Skills
- Customer Loyalty
- Luxury Brand
- Interpersonal Skills
How to Get Hired at The Orange Square Company
- Tailor your resume: Highlight luxury retail experience, sales achievements, and customer service skills.
- Craft a compelling cover letter: Express your passion for luxury fragrance and The House of Creed.
- Prepare for interviews: Showcase excellent communication, interpersonal skills, and sales acumen.
- Emphasize passion: Demonstrate enthusiasm for luxury brands and exceptional customer experiences.
- Follow instructions: Submit your application as per the company's specified process.
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