Want to get hired at The Muthoot Group?
Branch Internship Trainee Associate
The Muthoot Group
Bengaluru, Karnataka, IndiaOn Site
Original Job Summary
Job Overview
This is an internship training program at The Muthoot Group. As a Branch Internship Trainee Associate, you will receive both practical and theoretical training at Muthoot branches.
Roles and Responsibilities
- Handling walk-in enquiries and supporting customers for KYC and documentation.
- Providing customer service and in-house orientation.
- Cross-selling branch products.
- Collecting interests through calls and updating clients.
- Performing backend branch work including prospecting and lead pitching.
- Managing all aspects of customer relationships.
Candidate Profile
Open to any male graduate fresher from regular colleges graduating between 2022 and 2025. Must possess good communication, convincing skills and computer knowledge. Vacancy is available across all Muthoot branches in South India.
Key skills/competency
- Internship
- Training
- Customer Service
- KYC
- Documentation
- Cross-sell
- Lead Prospecting
- Communication
- Computer Skills
- Branch Operations
How to Get Hired at The Muthoot Group
🎯 Tips for Getting Hired
- Customize your resume: Highlight relevant internship and customer service skills.
- Research The Muthoot Group: Review company culture, values, and recent news.
- Emphasize your training aptitude: Showcase learning and adaptability in internships.
- Prepare for role-specific interviews: Review KYC and branch documentation processes.
📝 Interview Preparation Advice
Technical Preparation
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Review KYC documentation procedures
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Practice customer service scripts
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Familiarize with branch operations
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Learn basic computer applications
Behavioral Questions
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Describe handling difficult customer scenarios
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Explain teamwork in high-pressure situations
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Discuss adapting to new processes
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Illustrate time management in busy periods