Summer Student, Research IT

About The Hospital for Sick Children (SickKids)

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.

Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.

The Opportunity: Summer Student, Research IT

SickKids' Research Institute is seeking a Summer Student to join our Research IT Department.

In this role, you will be immersed in a diverse IT environment that spans across a broad range of platforms, products, and services. You'll have the opportunity to gain hands-on experience with project management and learn about important IT service management concepts. You will work with seasoned technology professionals and will be mentored by one of our Team Leads. Daily responsibilities will range from answering support requests, analyzing issues, conducting software testing, to supporting communications and implementation activities.

Here's What You'll Get To Do

• Provide support to the SickKids research community across multiple research applications and IT services
• Answer support tickets, escalating major issues to senior team members
• Assist with the design of projects in a data capture platform (e.g., REDCap) by supporting consultations with research teams and helping translate study requirements into configured solutions
• Contribute to the development and maintenance of knowledge base articles, user guides, and end-user training materials to support applications and services

Here's What You'll Need

Essential Requirements

• Current registration as a student in a recognized college or university on a full-time basis and planning to continue full-time studies in the fall. Full-time attendance is defined as registration as a minimum of 60% of the normal course load.
• Ability to learn and work with new technologies and applications
• Excellent communication, organization, and interpersonal skills
• Ability to provide superb customer service
• Ability to work independently as well as with a team
• Dependability and good attendance
• Understand importance and demonstrates ability to foster a culture of Equity, Diversity and Inclusion

You Should Highlight If You Have

• Previous experience in an IT or technology environment

Employment Type

• Temporary, Full-Time (4-month contract)
• 35-hour work week
• You can expect a hybrid work environment with some flexibility to work from home. We aim to maximize onsite presence for collaborative work and prefer candidates that are willing to commute to the SickKids campus in downtown Toronto a minimum of 3 days per week.

Desired Start Date

May 4th, 2026

Key skills/competency

• IT Support
• Project Management
• IT Service Management
• Software Testing
• Data Capture Platforms (REDCap)
• Technical Communication
• Customer Service
• Problem Solving
• Team Collaboration
• Documentation