Question 1

What is the typical daily routine for an Administration Assistant, Mail Room at The Hong Kong Jockey Club?

Accepted Answer

An Administration Assistant in the Mail Room at The Hong Kong Jockey Club typically starts by sorting incoming mail and parcels, then delivers documents to various departments, handles outgoing mail, and assists with goods collection and distribution. Clerical tasks like labeling and record-keeping are also part of the routine, alongside providing general administrative support as needed.

Question 2

What specific MS applications are primarily used in this Administration Assistant role?

Accepted Answer

While the description mentions general 'MS applications', this Administration Assistant role will primarily use Microsoft Word for document creation, Excel for record-keeping and tracking, and Outlook for email communication and scheduling within The Hong Kong Jockey Club's Property Department.

Question 3

How does The Hong Kong Jockey Club support part-time employees in professional development?

Accepted Answer

The Hong Kong Jockey Club is committed to employee growth, even for part-time staff. While specific programs may vary, they often offer access to internal training resources, opportunities for cross-functional exposure within the Property Department, and regular performance feedback to support skill development relevant to administrative and mailroom operations.

Question 4

What should I highlight on my resume for the Administration Assistant, Mail Room position?

Accepted Answer

To stand out for the Administration Assistant, Mail Room role at The Hong Kong Jockey Club, highlight your experience in document handling, mailroom procedures, logistics coordination, and administrative support. Emphasize your proficiency in MS applications, strong organizational skills, and any experience in fast-paced environments. Don't forget to mention your availability for the specified part-time hours.

Question 5

What is the work environment like in the Property Department at The Hong Kong Jockey Club?

Accepted Answer

The Property Department at The Hong Kong Jockey Club is described as providing integrated, customer-centric services. This suggests a collaborative and service-oriented environment where efficiency and attention to detail are highly valued. As an Administration Assistant, Mail Room, you would be a key support function, interacting with various internal teams.

Question 6

Are there opportunities for advancement from an Administration Assistant, Mail Room role at The Hong Kong Jockey Club?

Accepted Answer

The Hong Kong Jockey Club values internal talent. While starting as an Administration Assistant, Mail Room, demonstrates your capabilities and dedication, which could open doors to more senior administrative roles, or potentially other support functions within the Property Department or other Business Units, based on performance, acquired skills, and available opportunities.

Question 7

How critical is prior experience in property or facilities management for this Administration Assistant role?

Accepted Answer

While the job description states a preference for HKDSE in Property Management or Facilities Management, it also emphasizes 1 year of relevant experience. Prior experience in property or facilities management is a plus, showing familiarity with the department's context, but strong administrative and logistical experience is key.

Question 8

What are the key communication challenges an Administration Assistant, Mail Room might face at The Hong Kong Jockey Club?

Accepted Answer

An Administration Assistant, Mail Room at The Hong Kong Jockey Club might face challenges in clearly communicating delivery schedules to diverse internal stakeholders, managing expectations regarding document and goods delivery times, and effectively relaying information between departments, requiring excellent spoken and written English and Chinese proficiency.

Question 9

What are the next steps after submitting an application for this Administration Assistant role at The Hong Kong Jockey Club?

Accepted Answer

After submitting your application for the Administration Assistant, Mail Room role at The Hong Kong Jockey Club, your resume will be reviewed by the hiring team. Shortlisted candidates will typically be contacted for an initial screening, followed by one or more interview rounds. You may also be asked to complete practical assessments related to administrative tasks.

Administration Assistant, Mail Room

The Hong Kong Jockey Club

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Job Title: Administration Assistant, Mail Room

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