Intern - Personal Lines Automation
@ The Hanover Insurance Group

Worcester, Massachusetts, United States
On Site
Posted 5 days ago

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Job Details

Overview

For over 170 years, The Hanover Insurance Group has delivered on its promises. The Hanover values sustainability, diversity, and an inclusive culture. Our Summer Internship Program offers college students a chance to work on critical business assignments, apply academic knowledge, and explore potential career opportunities.

Summer Internship Details

  • 10-week full time internship (June – mid August)
  • Meaningful projects alongside industry talent
  • Mentorship from leaders, managers, and experts
  • Cross-functional team building and social activities
  • Potential future full-time opportunities

Role: Intern - Personal Lines Automation

You will be part of the Personal Lines Operations team focusing on automation. This includes reading process diagrams, developing automations, interacting with business customers, and analyzing automation performance metrics. You will also be responsible for creating automation reports and presenting a final summary to management.

Responsibilities

  • Interpret process and data flow diagrams
  • Develop automations on lower to medium complexity projects
  • Interact directly with business customers
  • Report performance metrics and perform trend analysis
  • Create and present final internship project results

Qualifications

  • Cumulative GPA of 3.0 or higher preferred
  • Commitment to a 10-week full time internship
  • U.S. work authorization
  • 0-2 years of experience, preferably in computer science or technical degree
  • Proficiency in Python and solid SQL knowledge
  • Familiarity with automation design and AI technologies (preferred)

EEO & Privacy

The Hanover is an equal opportunity employer celebrating diversity and inclusion. Applicants with disabilities seeking accommodations may contact HRServices@hanover.com. For more details, please review our privacy policy on our website.

Compensation

Compensation varies by location, performance, and experience, with additional incentive awards possible.

Key skills/competency

  • Automation
  • Python
  • SQL
  • Data Analysis
  • Process Diagram Reading
  • Reporting
  • Trend Analysis
  • Cross-functional Collaboration
  • Presentation
  • Technical Communication

How to Get Hired at The Hanover Insurance Group

🎯 Tips for Getting Hired

  • Research The Hanover's culture: Review company values and recent news.
  • Customize your resume: Highlight technical internship experiences.
  • Prepare automation projects: Showcase Python and SQL skills.
  • Practice interview questions: Focus on technical and behavioral responses.

📝 Interview Preparation Advice

Technical Preparation

Review Python syntax and best practices.
Practice SQL query writing and database basics.
Study process flow and automation design.
Prepare automation reporting and trend analysis.

Behavioral Questions

Describe teamwork experiences clearly.
Explain a challenge overcome effectively.
Discuss project management experiences briefly.
Share examples of problem-solving skills.

Frequently Asked Questions