Office Services Administrator (Administration) - Contract
The Globe and Mail · Toronto, ON
- On site
- Full-time
- CA$52,000 / year
- Toronto, ON
Job highlights
- Manage daily mail, printing, and office supplies.
- Process invoices and coordinate courier services.
- Support reception and building maintenance tasks.
- Utilize MS Office and graphic design programs.
- Collaborate with a team in a Toronto office.
About the role
About The Globe and Mail
The Globe and Mail is a national icon and one of Canada's most recognized media brands. We proudly serve as a trusted destination for Canadians seeking the highest caliber of journalism, and we've garnered international acclaim for our data visualization, design, and creative storytelling.We are committed to fostering diversity and inclusivity by reflecting all Canadians in both the stories that we tell and the composition of our workforce. We are proud partners with organizations like Indigenous Works, Pride at Work, the Canadian Centre for Diversity and Inclusion, and we are a signatory of the BlackNorth Initiative. Recognizing the importance of work-life balance, we offer flexible work arrangements and support programs. We also invest in our employees' growth through training and mentorship opportunities, enabling you to expand your skills and embrace new challenges.
No matter your position at The Globe, you'll be an integral part of an organization dedicated to making a positive difference in Canada. Join us.
Position Overview
Reporting to the Supervisor of Office Services, this individual is a member of the team responsible for providing various services to The Globe and Mail staff such as daily incoming and outgoing mailing, process promotional/mass mailing, printing/photocopying including booklet production, editing/updating/creating forms and templates, maintaining office supplies including paper, toner, company stationery, courier management, backup for reception, support building maintenance and administrative work includes invoice processing and coordinating WSIB/COI program. This is for an existing vacancy, and this position is a on-site role based in Toronto.Key Responsibilities
- Receive/sort and distribute mail and courier packages to appropriate individuals/groups including logging incoming packages and notifying recipients in the organization.
- Daily outgoing mail process including subscription invoices and cheque mailing.
- Dispatch courier packages to contracted courier companies to coordinate remote courier arrangements.
- Organize and manage large volumes of mail out (including data clean up and mail merging), meet deadlines and ensure quality of work is maintained.
- Process company promos by compiling and producing/mailing subscription gift cards or thank you cards.
- Process ROB/Style magazines mailing including special courier out/mail out on a project basis
- Process and produce business card orders and create and/or produce various types of printing products.
- Process invoices, maintain office supplies.
- Coordinate the WSIB/COI program.
- Support peers in Office Services, Reception, and Building Maintenance as required.
- Other duties as required.
Qualifications
- Ability to work in a team environment.
- Excellent customer service skills.
- Demonstrates strong time management and accountability.
- Strong analytical and problem solving skills.
- Strong organizational and multi-tasking skills.
- Ability to work under pressure.
- Proficiency in MS Office and experience with graphic design programs (Adobe Illustrator).
- Familiarity with invoicing and AP procedures.
- Lift items weighing up to 22.7 kgs (50 lbs).
- Regular in-office availability from Monday to Friday.
Why Choose The Globe
The Globe’s mission is to deliver essential content – news, information, analysis and insights – for aspiring individuals and strong communities. The Globe is committed to providing a respectful and inclusive workplace that upholds our values of integrity, collaboration, innovation and accountability.As Canada’s most respected media brand, The Globe is dedicated to making a difference to Canada and you can make a difference by working with us.
We Offer
- Competitive compensation to ensure we hire, retain and reward team members
- Flexible work arrangements
- Competitive health and dental benefits
- Defined Benefit pension plan
- On-site chiropractor and registered massage therapist
- Employee and family assistance program
- Free digital subscription to globeandmail.com and 40% off other Globe products
Supporting Your Growth
We are committed to creating equitable opportunities for all employees, to enable everyone to reach their full potential. This commitment is embedded in our strategic plan and core values.There are lateral and upward advancement opportunities for rewarding and developing careers.We believe in mentorship and collaborative peer-to-peer learning and have both formal and informal programs in place to encourage knowledge-sharing.We support continuing education and provide both internal and external opportunities for training and development.Key skills/competency
- Office Services Administrator
- Mail Processing
- Courier Management
- Printing and Copying
- Office Supplies Management
- Invoice Processing
- Customer Service
- Time Management
- MS Office Proficiency
- Adobe Illustrator
Skills & topics
- Office Services Administrator
- Administration
- Mail Processing
- Courier Management
- Printing
- Office Supplies
- Invoice Processing
- Customer Service
- Time Management
- MS Office
- Adobe Illustrator
- Toronto Jobs
- Media Company
- Administrative Assistant
How to get hired
- Tailor your resume: Highlight administrative, mail processing, and customer service skills. Quantify achievements where possible.
- Craft a strong cover letter: Express your understanding of The Globe and Mail's mission and your suitability for the Office Services Administrator role.
- Prepare for the interview: Be ready to discuss your experience with MS Office, graphic design tools, and invoicing procedures.
- Demonstrate key competencies: Emphasize your teamwork, time management, problem-solving, and organizational skills.
- Ask informed questions: Show your interest by inquiring about team dynamics, daily operations, and growth opportunities.
Technical preparation
Practice MS Office suite, especially Word and Outlook.,Familiarize yourself with Adobe Illustrator basics.,Review invoicing and AP procedures.,Understand mail merging and data cleanup.
Behavioral questions
Describe a time you handled multiple tasks.,How do you prioritize urgent requests?,Give an example of strong customer service.,How do you work in a team environment?
Frequently asked questions
- What are the primary responsibilities of an Office Services Administrator at The Globe and Mail?
- The Office Services Administrator at The Globe and Mail is responsible for a variety of tasks including managing incoming and outgoing mail and courier services, handling printing and photocopying, maintaining office supplies, processing invoices, and supporting reception and building maintenance. This role requires a blend of administrative and operational skills.
- What qualifications are essential for the Office Services Administrator position?
- Essential qualifications include the ability to work in a team, excellent customer service skills, strong time management and organizational abilities, proficiency in MS Office, familiarity with invoicing and AP procedures, and the capacity to lift up to 50 lbs. Experience with graphic design programs like Adobe Illustrator is also required.
- What is the work arrangement for the Office Services Administrator role?
- This is an on-site role based in Toronto, requiring regular in-office availability from Monday to Friday. The Globe and Mail does emphasize work-life balance and offers flexible work arrangements where possible within the scope of the role.
- How does The Globe and Mail support employee growth for an Office Services Administrator?
- The Globe and Mail is committed to employee growth through training, mentorship, and opportunities for advancement. They offer formal and informal programs for knowledge-sharing and support continuing education.
- What is the salary range for the Office Services Administrator position?
- The base salary for this role ranges from $46,400 to $58,000 per year. Placement within this range depends on a candidate’s experience, technical skills, and alignment with the role's requirements.
- Does The Globe and Mail use AI for screening Office Services Administrator applications?
- No, The Globe and Mail explicitly states that no artificial intelligence tools are used to screen, assess, or select applicants for this position. All hiring decisions are made by human reviewers.
- What kind of administrative tasks are involved for an Office Services Administrator?
- Administrative tasks include invoice processing, coordinating the WSIB/COI program, editing/updating/creating forms and templates, and general administrative support for the office services team and building maintenance.
- Are there opportunities for career advancement for an Office Services Administrator?
- Yes, The Globe and Mail believes in supporting careers through lateral and upward advancement opportunities, mentorship, and continuous learning, including both internal and external training and development programs.