Documentation Support Specialist
@ The Farmer's Dog

New York, NY
$77,000
On Site
Full Time
Posted 22 days ago

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Job Details

Who We Are

The Farmer’s Dog is on a mission to revolutionize pet health through a personalized subscription service offering freshly-made, balanced dog food. With over 1 billion meals delivered and $150M in funding, the company is changing the $90 billion pet food industry by replacing processed pellets with real food.

What We Stand For and Your Role

As the Documentation Support Specialist you will review and manage supplier documentation, ensuring compliance with company, regulatory, quality, and food safety standards. This includes documentation from packaging, raw material suppliers, and USDA manufacturers. You will work closely with internal teams and suppliers to maintain accurate records, address documentation gaps, and conduct audits. This role reports to the Senior Manager, Quality Engineer.

How You Will Make An Impact

  • Oversee collection, review, and retention of supplier documentation.
  • Serve as the primary contact for suppliers ensuring compliance and consistency.
  • Partner with internal operations like manufacturing and procurement.
  • Track and report compliance metrics and support process improvements.
  • Develop expertise in the document management system to assist the team.

Who We Are Excited About

Candidates should have 2-3 years of food safety and quality documentation experience using TraceGains, advanced proficiency in Microsoft Word and Excel, exceptional writing skills, a detail-oriented mindset, and the ability to multitask in a fast-paced environment. A passion for dogs is a plus!

Office Guidelines

This role is based in-office. Collaboration and presence are key to success at The Farmer’s Dog.

Our Belonging Philosophy

TFD is committed to creating an inclusive workplace where everyone feels welcome at the dog park. The company values diversity, inclusion, and the unique contributions of every team member.

Benefits and Compensation

  • Dog-friendly office in Greenwich Village
  • Market-competitive base compensation and equity
  • Comprehensive Healthcare, Dental, and Vision
  • Mental health benefits and flexible PTO
  • 12-week paid parental leave and competitive 401k plan

The anticipated hiring base compensation range for this role is $77,000 - $85,000 USD annually, representative of NYC Market Data.

Equal Opportunity and Accommodations

The Farmer's Dog is an equal opportunity employer that complies with all applicable disability laws. Reasonable accommodations are available upon request.

Key skills/competency

  • Documentation
  • Compliance
  • Food Safety
  • Quality Control
  • TraceGains
  • Microsoft Word
  • Microsoft Excel
  • Supplier Management
  • Record Keeping
  • Audit

How to Get Hired at The Farmer's Dog

🎯 Tips for Getting Hired

  • Customize your resume: Tailor it to supplier documentation roles.
  • Highlight compliance experience: Emphasize food safety skills.
  • Research The Farmer's Dog: Understand their mission and culture.
  • Prepare for detail questions: Review your documentation projects.

📝 Interview Preparation Advice

Technical Preparation

Review TraceGains functionalities.
Practice Microsoft Word advanced features.
Brush up Excel data management skills.
Understand regulatory documentation standards.

Behavioral Questions

Describe a challenging documentation issue solved.
Explain how you prioritize multiple tasks.
Discuss a time you improved process accuracy.
Share an experience of cross-team communication.

Frequently Asked Questions