Assistant Manager, Bobbi Brown at Harrods

About the Role of Assistant Manager, Bobbi Brown at Harrods

We are seeking an inspirational and dynamic Assistant Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach, and develop our team of Sales Associates to achieve all sales, customer service, and operational targets.

Candidates should have proven supervisory, coaching, and retail operations skills gained in a fast-paced retail environment. If you are an ambitious and high-performing self-starter with a flair for retail and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long-term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, The Estée Lauder Companies Inc. offers progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

Qualifications and Requirements

• Proven retail experience, preferably within cosmetics.
• The ability to provide inspirational, authentic, and personalized customer service.
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets.
• Retail operations experience including inventory management and cash reconciliation.
• Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment.
• Previous experience with retail point-of-sale software.
• Proficient in Microsoft Office.
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

Key skills/competency

• Retail Management
• Team Leadership
• Sales Coaching
• Customer Service Excellence
• Inventory Management
• Cash Reconciliation
• Retail Operations
• Cosmetics Industry Knowledge
• Point-of-Sale Software
• Microsoft Office Suite