Want to get hired at The Alfred Foundation?
Administration Officer - Heart Centre
The Alfred Foundation
Original Job Summary
About Alfred Health and the New Merger
Alfred Health is a leader in health care delivery, improvement, research and education serving the inner southeast suburbs of Melbourne. On 1 January 2026, Alfred Health will merge with several regional health services to form Bayside Health, employing over 22,000 people and providing comprehensive care to more than 1.2 million Victorians.
About The Alfred Heart Centre
The Alfred Heart Centre specializes in assessing and treating adult cardiovascular diseases including coronary, valvular, heart muscle, and rhythm disorders. The centre operates outpatient clinics, investigation suites, and an inpatient service and is internationally recognized for its research and education programs.
Role Overview
The Administration Officer - Heart Centre reports to the Administration Supervisor of the Specialist Clinics work group. They will perform a range of administrative, reception, and clerical tasks to support day-to-day operations at The Alfred Heart Centre. The role ensures a professional and responsive service for patients, carers and health professionals and includes responsibilities such as reception duties, patient enquiries, clinic preparation, electronic appointment scheduling, referral management, telephone support, and data entry.
Skills and Experience
- Sound administrative experience, preferably in a hospital environment
- Personable with a customer-focused approach
- Proficiency in MS Word, Outlook, and foundational MS Excel
- Understanding of confidentiality, privacy legislation and medical terminology
- Ability to plan work flow, prioritize and meet deadlines
Benefits
Enjoy salary packaging, novated leasing through Maxxia, flexible health insurance with HCF, on-site car and bike parking, access to excellent onsite fitness facilities via ProSport Health and Fitness, and child care services managed by KU Children’s Services.
Key skills/competency
- Administrative
- Clerical
- Reception
- Scheduling
- Data entry
- Customer service
- Hospital operations
- MS Office
- Prioritization
- Compliance
How to Get Hired at The Alfred Foundation
🎯 Tips for Getting Hired
- Customize your resume: Tailor administrative skills and hospital experience.
- Research The Alfred Foundation: Understand the merger and services.
- Highlight technical proficiency: Emphasize MS Office and scheduling software.
- Prepare for behavioral questions: Share examples of customer service successes.