Administrative Assistant to the CNO & ACNO

Administrative Assistant to the CNO & ACNO

Are you looking for a rewarding career with family-friendly hours and top-notch benefits? We’re looking for qualified candidates like you to join our Texas Health family.

Work Location & Hours

Work location: Texas Health Alliance (Fort Worth)
Core work hours: Monday – Friday; 8:00a-5:00p*; with some early morning/after hour meetings

About Texas Health Alliance

Texas Health Alliance is a 151-bed, full-service hospital located in North Fort Worth, providing trusted care since 2012. We offer convenient access to care for residents in Keller, North Richland Hills, Haslet, Roanoke, and surrounding areas. We offer advanced services across wellness, outpatient surgery, women’s imaging, and radiology—making our hospital a trusted destination for comprehensive care. Our facility has Level III Neonatal Intensive Care Unit (NICU) and Level III Trauma services. We’re also Joint Commission-accredited and hold Disease-Specific Certifications for Acute Heart Attack Ready (AHAR) and Stroke care. Texas Health Alliance is also designated as a Baby-Friendly Facility and a Pathways to Excellence hospital—demonstrating our ongoing commitment to high-quality, patient-centered care in North Fort Worth.

Job Qualifications: Assistant to the CNO/CMO

• Manage schedules by setting appointments, prioritizing and communicating with callers.
• Work with numerous internal and external personnel to follow-up with issues, obtain services, and/or finalize agreements and plans.
• Ensure priority matters are identified and communicated accurately and timely follow up as necessary.
• Relieve CNO/CMO of administrative matters by anticipating needs, prioritizing importance and taking action to meet them.
• Screen calls, mail and emails. Research a wide variety of information and respond to those that can be handled at an assistant level.
• Serve as a liaison communicating instructions and/or information to hospital/THR executive management, direct reports, internal/external customers, committees, and physicians.
• Promote the competence of the hospital, CNO/CMO, and senior management at all times.
• Maintain files for correspondence or forms requiring signatures.
• Schedule meetings, act as reporting secretary for both multidisciplinary clinical and non-clinical committee meetings, manage recording of minutes, arrange for conference rooms, catering and/or audio/visual equipment, and ensure materials are produced effectively.
• Use various database and advanced software to create routine and non-routine reports, documents, and presentations for meetings (hospital and/or corporate), committees, seminars, education, or events. Create drafts or final written correspondence.
• Maintain files, records, and manuals which may be of a sensitive nature; manage the upkeep of manuals and education materials.
• Monitor deadlines and ensure deadlines are met.
• Liaison for purchasing, payroll, expense tracking and reports, equipment, and I/S activities.

Administrative Support To Executive Administration Staff

• Answer a multi-line phone, responding to calls or forwarding to the proper person.
• Prepare correspondence, emails, and reports.
• Coordinate travel arrangements, including transportation, hotel, and conference expenses.
• Organize and maintain files of correspondence, committee, and council information.
• Oversee selection and maintenance of Administration's office equipment.
• Coordinate calendars and schedule meetings.
• Open, prioritize, and distribute mail.

Administrative Support To Other Departments/Individuals

• Work with various departments (i.e., Quality Management, Medical Staff, Business Development) on meetings and meeting materials including documents, booklets, etc.
• Work in conjunction with various hospital areas to create and/or update presentations and materials.
• Serve as a hospital-wide resource for individuals who need assistance with contact information, documents, presentations, policies and/or SharePoint.
• Serve as a hospital-wide resource for all administrative hospital-wide policies and procedures; maintain master file and policy library intranet site.
• Respond to requests and inquiries from physicians, trustees, and other stakeholders.
• Site Administrator for contract management site review, obtain appropriate signatures and post contracts/agreements.
• Other duties as assigned.

Job Qualifications

• Education: H.S. Diploma or Equivalent Required
• Experience: 5 Years experience in support of a department, supervisor, or projects. Required. Director/Executive Admin Assistant Experience Strongly Preferred. Support of Multiple Leaders Preferred.
• Skills: Healthcare experience Preferred. Advanced office software applications skills & experienced user of office & desktop publishing applications e.g., PowerPoint, Excel spreadsheet creation and other presentation software to create presentations and some analysis, and collaboration platforms e.g., Microsoft Teams. Proven experience producing various forms of business correspondence—e.g., business letters, memos, written and statistical report documentation for production. Good project management & organization skills. Excellent verbal, written communications & interpersonal skills. Ability to give instructions & clearly explain any type of problems or situations.

Why Texas Health?

At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve”. As part of the Texas Health family and its 28,000+ employees, we’re one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here.

Key skills/competency

• Executive Assistant
• CNO Support
• ACNO Support
• Calendar Management
• Meeting Scheduling
• Travel Coordination
• Microsoft Office Suite
• Communication Skills
• Project Management
• Healthcare Administration