Product Manager
Texas Health and Human Services · Austin, TX
- On site
- Full-time
- $86,000 / year
- Austin, TX
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Job highlights
- Lead product vision for Medicaid/CHIP IT initiatives.
- Manage product roadmaps and backlogs.
- Collaborate with stakeholders and vendors.
- Analyze IT components and ensure quality.
- Communicate progress to leadership.
About the role
Product Manager
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Job Details
- Job Title: Product Manager
- Agency: Health & Human Services Comm
- Department: MMIS Staff APD Internal 90/10
- Posting Number: 17289
- Closing Date: 07/03/2026
- Salary Range: $7,015.16 - $7,167.00 Monthly
- Shift: Day
- Telework: Eligible (subject to state and agency policies)
- Employment Type: Full Time
- FLSA Status: Exempt
- Location: AUSTIN, TX
- Facility Address: 701 W 51ST ST, Austin, TX
About the Role
The Product Manager leads the development and evolution of product vision and roadmaps for Medicaid and CHIP IT initiatives, ensuring alignment with agency priorities and enterprise technology standards. This role provides strategic guidance on system capabilities and policy interpretation, and business analysis working closely with business stakeholders and IT vendors to ensure solutions meet program objectives and contractual requirements.
The Product Manager is accountable for establishing and maintaining program-level roadmaps and overseeing the development and refinement of product backlogs. This includes driving alignment across stakeholders, supporting continuous discovery, and ensuring readiness for quarterly planning activities.
The Product Manager collaborates with product leadership and delivery teams to define solution direction, validate approaches, and ensure that backlog priorities reflect business needs and strategic outcomes. The role reviews complex deliverables, provides actionable feedback, and ensures consistency and quality across products.
The Product Manager also prepares and delivers clear communications and reporting on roadmap progress and priorities to stakeholders, including executive leadership.
This position operates with minimal supervision and requires strong strategic thinking, leadership, and independent judgment.
Essential Job Functions
- Collaborates and facilitates delivery activities to support PI objectives, including coordination with HHSC stakeholders. This includes planning, tracking, and supporting Sprint ceremonies, risk/issue identification, Feature Decomposition and Model Storm, engaging in prototype conversation and implementation of MVP, and cross-team coordination. [50%]
- Analyzes, documents, and reports on the IT component of product backlogs with an emphasis on quality delivery. This includes documentation of risk factors, dependencies, enablers, and monitoring of associated mitigation strategies. Provides status updates on delivery activities and responds to questions from management. [25%]
- Coordinates with Agile delivery teams to provide necessary input to refine stories, offer technical feedback, include impacted stakeholders, coordinate with other enabler teams, and facilitate requests of other IT application or infrastructure teams. [25%]
Knowledge, Skills, and Abilities (KSAs)
- Advanced knowledge of multiple computer-based systems, information technology management, and systems development methodologies.
- Knowledge of programming languages, systems analysis, and system testing.
- Knowledge of computer hardware, software, and operating systems.
- Understanding of the capabilities and limitations of computer systems and automated systems techniques.
- Knowledge of Medicaid and/or CHIP Program and Policy.
- Knowledge of product backlog management.
- Skill in Agile Methodology.
- Skill in ensuring systems meet business requirements.
- Skill in coordinating and problem-solving.
- Effective verbal and written communication skills with technical and non-technical staff.
- Skill in stakeholder engagement.
- Skill in reviewing technical requirements and ensuring vendor adherence to best practices and technology.
- Skill in Product Management.
- Ability to perform problem-solving using various techniques and approaches.
Qualifications
- Experience working with Texas Medicaid/CHIP programs required.
- Four (4) or more years of experience in customer relationship management, product management, product development, product ownership, project management, leading technical initiatives, systems analysis, business analysis, policy analysis, program support, business process analysis, or legislative bill analysis.
- A minimum of 2 years equivalent (60 credit hours) from an accredited college or university with major coursework in business, communications, computer science, computer information systems, management information systems, or another business or IT-related field is preferred.
- Work experience in relevant fields can substitute for education on a year-for-year basis.
- Prior experience working with external vendors preferred.
- Prior experience with Agile principles preferred.
- Scaled Agile Framework (SAFe) Product Owner Product Manager (POPM) Certification preferred.
Additional Information
- Employment offers are contingent upon available budgeted funds.
- Selected candidates must be legally authorized to work in the U.S. without sponsorship.
- Selected candidates must be willing to work onsite at an Austin, TX HHS office three (3) or more days per week.
Key Skills/Competency
- Product Management
- Agile Methodology
- Stakeholder Engagement
- Systems Analysis
- Medicaid/CHIP Programs
- Roadmap Development
- Product Backlog Management
- IT Initiatives
- Business Analysis
- Technical Communication
Skills & topics
- Product Manager
- Texas HHSC
- Medicaid
- CHIP
- IT Initiatives
- Agile Methodology
- Product Management
- Systems Analysis
- Stakeholder Engagement
- Business Analysis
- Austin Jobs
- Government Jobs
How to get hired
- Tailor your resume: Highlight experience with Texas Medicaid/CHIP programs and product management (4+ years).
- Showcase Agile skills: Emphasize experience with Agile methodologies and product backlog management.
- Address KSAs: Detail your knowledge of systems development, policy interpretation, and stakeholder engagement.
- Prepare for interviews: Be ready to discuss your strategic thinking, problem-solving abilities, and vendor coordination experience.
- Review tips: Familiarize yourself with HHSC's application and interview guidance for success.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key responsibilities for a Product Manager at Texas Health and Human Services?
- As a Product Manager at HHSC, you will lead product vision and roadmaps for Medicaid/CHIP IT initiatives, manage product backlogs, collaborate with stakeholders and vendors, analyze IT components for quality, and communicate progress to leadership. This role requires strategic thinking and independent judgment.
- What experience is required for the Product Manager role at HHSC?
- A minimum of four years of experience in areas like product management, systems analysis, or business analysis is required. Specific experience with Texas Medicaid/CHIP programs is also mandatory. A college degree in a related field is preferred but can be substituted with equivalent work experience.
- What technical skills are important for this Product Manager position?
- Key technical skills include advanced knowledge of computer-based systems, IT management, systems development methodologies, programming languages, systems analysis, and system testing. Familiarity with Medicaid/CHIP programs and product backlog management is also crucial. Proficiency in Agile methodology is highly valued.
- Is this Product Manager position remote or on-site in Austin, TX?
- This Product Manager position is primarily on-site in Austin, TX, requiring at least three days per week in an HHS office. While the role may be eligible for telework according to agency policies, a physical presence in Austin is necessary.
- What are the benefits of working as a Product Manager at Texas Health and Human Services?
- HHSC offers a comprehensive benefits package, including 100% paid employee health insurance for eligible full-time employees, a defined benefit pension plan, generous time off, and numerous opportunities for career advancement. Your contributions directly impact Texans' lives.
- What certifications are preferred for the Product Manager role?
- A Scaled Agile Framework (SAFe) Product Owner Product Manager (POPM) Certification is preferred for this Product Manager position. While not strictly required, it demonstrates a strong understanding of Agile principles and practices.
- How does HHSC handle accommodations for applicants with disabilities for the Product Manager role?
- HHSC is committed to ADA compliance and provides reasonable accommodations during the hiring process. If you require assistance with the application or need accommodation for an interview for the Product Manager position, please contact the HHS Employee Service Center or the person scheduling your interview.