Support Specialist
Texas Commission on Fire Protection
Job Overview
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Job Description
Support Specialist
The Texas Commission on Fire Protection seeks a dedicated and detail-oriented individual to join our compliance team. This role involves a combination of administrative, analytical, and project-based responsibilities requiring strong communication and organizational skills. The ideal candidate will have experience handling customer service tasks, managing information, and collaborating with diverse teams.
Essential Job Functions
- Perform database entry and maintain accurate records.
- Respond promptly to emails and phone inquiries.
- Travel up to 20% of the time to represent the department at public events.
- Review criteria and make decisions based on evolving guidelines.
- Collaborate with internal and external stakeholders on special projects.
- Track project progress, analyze, and prepare reports with findings and recommendations.
- Complete other duties as assigned.
- Must be able to commute to work on a regular basis.
Important Note: This position is a telecommuting position and is based in Texas. It requires an approved telecommuting agreement and is subject to periodically announced and unannounced visits by agency management.
The Texas Commission on Fire Protection is an Equal Opportunity Employer. The Texas Commission on Fire Protection does not discriminate on the basis of race, color, age, national origin, sex, religion or disability. Applicants from underrepresented groups are encouraged to apply. Form DD-214 is required for all applicants declaring veteran status. Your application for employment with this agency may subject you to a criminal background check. Please Note: Only applicants scheduled for interviews will be contacted. If you are scheduled for an interview and require reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Thank you for considering employment with the Texas Commission on Fire Protection.
Key skills/competency
- Customer Service
- Database Management
- Record Keeping
- Communication
- Collaboration
- Project Management
- Analytical Skills
- Reporting
- Compliance
- Organizational Skills
How to Get Hired at Texas Commission on Fire Protection
- Tailor your resume: Highlight customer service, database management, and reporting skills relevant to the Support Specialist role at the Texas Commission on Fire Protection.
- Address telecommuting: Explicitly mention your ability to work remotely and your commitment to meeting the requirements of a telecommuting agreement.
- Showcase collaboration: Provide examples of how you've worked with diverse teams and stakeholders on projects.
- Prepare for a background check: Be ready to provide necessary documentation, including Form DD-214 if claiming veteran status, for the agency's background check process.
- Communicate clearly: Emphasize your strong communication and organizational skills throughout your application and during any potential interview.
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