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Customs Expert

Tetra Pak

Jiddah, Makkah, Saudi ArabiaOn Site

Original Job Summary

About Tetra Pak

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.

Job Summary

As a Customs Expert, you will help establish a standardized global Customs & Import operating model. You will be responsible for ensuring compliance, streamlining operations, and providing trade solutions across import/export activities in the GCC region.

What You Will Do

  • Ensure 100% compliance with GACC, GAZT/ZATCA, SFDA, SASO, Dubai Customs and international trade regulations.
  • Act as the main point of contact with regional customs authorities and provide stakeholder support.
  • Participate in customs audits and drive operational interactions with brokers and third parties.
  • Identify cost optimization opportunities using applicable customs regimes and FTAs.
  • Maintain updated SOPs, working instructions, and proper tariff classifications.
  • Monitor KPIs and streamline operations aligned with business needs.
  • Prepare and track documentation for various customs applications (e.g., AEO, Temporary Imports).
  • Maintain records and ensure proper reconciliation of import/export activities.
  • Monitor the performance of customs brokers and address any issues.

We Believe You Have

  • A Bachelor’s Degree in International Trade, Finance, or related discipline.
  • At least 6 years of hands-on import/export operations experience in a large organization.
  • Solid understanding of Saudi Customs procedures, GCC customs laws, and international trade regulations.
  • Experience with AEO, concessionary regimes, and customs software platforms (FASAH, ZATCA, Dubai Trade Portal).
  • Excellent collaboration, communication, and conflict resolution skills.
  • Fluency in Arabic and English.

We Offer You

An array of challenges with ample opportunities for development, a culture of innovation, diversity and inclusion, market competitive compensation, and flexible working arrangements.

Application Process

If you are inspired to protect what’s good; for food, people, and the planet, apply via our careers page. For further details, you can contact Ehtisham Naqvi at Ehtisham.naqvi@tetrapak.com or Josephine Malalla at Josephine.malalla@tetrapak.com.

Key Skills/Competency

  • Customs Compliance
  • Import/Export Operations
  • GCC Regulations
  • AEO Certification
  • Trade Solutions
  • Cost Optimization
  • SOP Management
  • Broker Management
  • Logistics
  • Data Analysis

How to Get Hired at Tetra Pak

🎯 Tips for Getting Hired

  • Research Tetra Pak's culture: Understand mission, values, and innovations.
  • Customize your resume: Highlight import/export and customs expertise.
  • Tailor application materials: Focus on GCC and compliance skills.
  • Prepare for technical questions: Review customs regulations and platforms.
  • Practice interview responses: Emphasize your operational experience.

📝 Interview Preparation Advice

Technical Preparation

Review GCC customs regulations and local compliance.
Practice using FASAH, ZATCA, and other platforms.
Study tariff classification and documentation processes.
Examine process improvement metrics and KPIs.

Behavioral Questions

Describe a process improvement experience.
Explain your conflict management approach.
Discuss handling high-pressure compliance issues.
Share an instance of effective stakeholder communication.