Pharmacy Dispenser

About the Role of Pharmacy Dispenser at Tesco

At Tesco, customers are at the heart of everything we do. As a Pharmacy Dispenser, you'll discover a fast-paced environment where colleagues are focused on delivering a gold standard of service and patient care. This role involves more than just dispensing medicines; every day you'll have the opportunity to make things better for customers in various ways, such as helping with new medicines, providing vaccinations, reviewing medicine use, checking blood pressure, or testing blood glucose levels. It's about supporting our communities by making the best healthcare choices available and convenient for local people.

You will work alongside experienced Pharmacists and managers, receiving local management and leadership support. Our diverse management team provides ample learning opportunities. We seek talented and driven Pharmacy professionals dedicated to delivering high-quality healthcare services. In return, Tesco offers a supportive team, detailed industry training, and a varied working environment where no two days are the same.

The Pharmacy Dispenser rate of pay starts from £12.87 an hour, increasing to £14.08 for stores inside the M25. Additional payments may also apply depending on location. Tesco offers new colleagues a minimum of 16 guaranteed hours each week, with opportunities for fewer hours (to a minimum of 12) if preferred. The typical availability windows are Tuesday, Wednesday, and Thursday from 14:30 to 21:00, with 3 weeks’ notice for exact shift times. We are happy to support flexibility, so if your availability closely matches, we encourage you to apply.

Key Responsibilities

As an integral part of our modern Pharmacies, you will be a team player with the following responsibilities:

• Supporting the efficient operation of the pharmacy.
• Applying technical skills and a strong customer focus to accurately dispense medication.
• Dispensing prescription medicines with meticulous attention to detail and accuracy.
• Engaging with customers confidently, friendly, and professionally, providing excellent service.
• Offering appropriate information on common ailments, symptoms, and products.
• Understanding customers’ needs, explaining product benefits clearly, and recommending suitable products.
• Advising customers on the range of Pharmacy services available.
• Supporting and delivering Pharmacy services and dispensing processes according to Standard Operating Procedures.
• Assessing the legal appropriateness of dispensed prescriptions.
• Dealing with clinical and legal queries from Healthcare practitioners within your area of competence.
• Responding to customer queries regarding prescription medicines, escalating complaints to the Pharmacist.
• Ensuring all dispensary routines and Standard Operating Procedures are consistently followed.
• Maintaining clean, tidy, and clutter-free dispensary and consulting rooms.
• Ensuring all prescription administration is accurate and completed on time.
• Actively promoting company initiatives and promotional activities within the team.
• Carrying out all procedures accurately to protect profit and ensure safe and legal trading.
• Completing corporate and departmental training diligently.
• Staying updated with legal and professional developments in pharmacy practice.

What You'll Need

• Qualifications gained from working in a Pharmacy environment.
• A desire to train and develop further within the Pharmacy field.

Benefits at Tesco

Tesco values its colleagues and offers a comprehensive benefits package:

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
• Opportunity to request flexible working from day one.
• 10% off and 15% at pay day weekends with your Colleague Clubcard, saving up to £2,000 a year, with an additional card for family members outside your home.
• Access to free wellbeing services and resources for mind, body, and life support.
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
• Flexible benefits to suit individual needs, from discounts and shares to cycle-to-work schemes.
• Uniform provided and supportive policies for all of life’s moments.
• Access to colleague networks fostering inclusivity and diversity.

About Tesco

Tesco's vision is to become every customer's favourite way to shop, serving customers, communities, and the planet a little better every day. We are committed to Diversity, Equity, and Inclusion, ensuring everyone feels represented and can be themselves at work – a place where Everyone’s Welcome. Tesco supports flexible working arrangements and is a Disability Confident Leader, providing an inclusive and accessible recruitment process.

Key Skills/Competency

• Pharmacy Dispensing
• Customer Service
• Medication Management
• Attention to Detail
• Standard Operating Procedures
• Patient Care
• Healthcare Consulting
• Communication Skills
• Inventory Management
• Regulatory Compliance