Technical Programme Manager
Tesco Technology · Welwyn Garden City, England, United Kingdom
- On site
- Full-time
- £75,000 / year
- Welwyn Garden City, England, United Kingdom
Job highlights
- Lead complex, cross-functional technology programs.
- Manage multiple business and technical risks.
- Improve programme delivery methodologies.
- Provide leadership, mentoring, and coaching.
- Collaborate with Product and Engineering teams.
About the role
About the role
Technical Programme Managers (TPMs) deliver complex, cross-functional technology programmes that support colleagues and help serve our customers better. They work collaboratively, influence Product, Engineering, Operations, and business colleagues, and lead the programme to deliver value quickly and often.
You will be responsible for
Whilst specific responsibilities will be dependent upon the changing needs of the Tesco business, the following provides an overview of the role’s key responsibilities and measures:
- Deliver complex programmes with multiple business and technical risks that will impact the success of key Tesco business priorities.
- Establish new or improve existing programme delivery methodology to deliver the programme goals.
- Shape programmes with ambiguous scope and uncertain delivery approach.
- Create and track a plan to deliver the programme goals, including the technical implementation plan, ensuring colleagues and stakeholders from across Tesco are kept up to date.
- Provide advice and guidance on programme delivery (line management and mentoring other TPMs and supporting Engineering/Product teams).
- Understand trade-offs in software delivery using experience and influencing skills to drive consensus with the Engineering and Product teams to obtain the best value and solution.
- Able to foresee potential risks and issues, establish a process, facilitate discussion, and manage escalations.
- Be aware and evaluate trends and new concepts in programme and product delivery.
- Able to understand technical architecture to foresee the impact on dependencies, delivery timelines, and implementation plans.
- Have good knowledge of engineering best practices and practical infrastructure implementations to appreciate delivery challenges.
- Collaborate with the Product and Engineering teams to define annual budgetary requirements.
- Build positive relationships with suppliers & external stakeholders to deliver software or professional services, holding them to account on delivery and improvement plans.
- Support vendor selection processes (tendering, agreeing SLAs, warranty periods, outsourcing).
- Facilitate and support the development of individuals.
- Communicate clear objectives and career path for any direct reports.
- Coach peers and other roles, teaching where required, on methodologies and programme management tools, and coach/mentor on leadership.
- Participate in the recruitment process.
- Contribute actively to the TPM community.
You will need
An ideal candidate must have demonstrated key skills in their current and past roles:
- A proven record of accomplishment in delivering technology and/or infrastructure, having done so across multiple teams in multiple geographies.
- Experience of building credible relationships and influencing senior management & leadership teams.
- Strong Project, Stakeholder & Programme management skills.
- Strong vendor management and negotiating skills.
- Exceptional reporting skills for programs and financial forecasting.
- Excellent communication & influencing skills and adaptability to changes.
What's in it for you?
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
- Annual bonus scheme of up to 20% of base salary
- Holiday starting at 25 days plus a personal day (plus Bank holidays)
- Private medical insurance
- 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay; we also offer 6 weeks fully paid paternity leave.
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.
Key skills/competency
- Technical Programme Management
- Cross-functional Technology Delivery
- Risk Management
- Stakeholder Management
- Vendor Management
- Financial Forecasting
- Agile Methodologies
- Technical Architecture Understanding
- Infrastructure Implementation
- Leadership and Mentoring
Skills & topics
- Technical Programme Manager
- Programme Management
- Technology Delivery
- Cross-functional Teams
- Risk Management
- Stakeholder Management
- Vendor Management
- Agile Methodologies
- Infrastructure
- Leadership
How to get hired
- Tailor your resume: Highlight your experience in delivering complex technology programs, stakeholder management, and vendor negotiation.
- Showcase your impact: Quantify your achievements with data on successful program deliveries and risk mitigation.
- Prepare for interviews: Be ready to discuss your approach to shaping ambiguous scopes and driving consensus.
- Understand Tesco's values: Research Tesco's commitment to serving customers and communities, and how technology supports this.
- Ask insightful questions: Prepare questions about the program's strategic goals and team collaboration.
Technical preparation
Review common technology stacks used in retail.,Understand cloud infrastructure concepts (AWS, Azure).,Familiarize with CI/CD pipelines and DevOps.,Study agile and hybrid project management frameworks.
Behavioral questions
Describe a complex program you managed.,How do you handle conflicting stakeholder priorities?,Share an experience influencing senior leadership.,How do you manage program risks and escalations?
Frequently asked questions
- What are the key responsibilities of a Technical Programme Manager at Tesco?
- As a Technical Programme Manager at Tesco, you will be responsible for delivering complex, cross-functional technology programs. This includes managing multiple business and technical risks, establishing and improving programme delivery methodologies, shaping programs with ambiguous scope, and providing leadership and mentoring to other TPMs and Engineering/Product teams.
- What skills are essential for a Technical Programme Manager at Tesco?
- Essential skills for this role include a proven track record in delivering technology and/or infrastructure across multiple teams and geographies, strong stakeholder and programme management capabilities, exceptional reporting and financial forecasting skills, and excellent communication and influencing abilities.
- Does Tesco offer remote or hybrid work for Technical Programme Managers?
- Tesco employs a blended working pattern, combining office and remote working. Offices serve as hubs for connection, collaboration, and innovation. Specific arrangements are discussed with the Hiring Manager.
- What are the benefits of working as a Technical Programme Manager at Tesco?
- Tesco offers a comprehensive benefits package including an annual bonus scheme, generous holiday allowance, private medical insurance, extensive parental leave, and access to virtual GP services and mental wellbeing support.
- How does Tesco support the development of its Technical Programme Managers?
- Tesco supports the development of its TPMs through line management, mentoring, coaching peers and other roles on methodologies and tools, and by facilitating the development of individuals and their career paths. Participation in the TPM community and recruitment processes also offers growth opportunities.
- What is Tesco's approach to vendor management for technology programs?
- Tesco expects strong vendor management and negotiating skills. This includes building positive relationships with suppliers, holding them accountable for delivery and improvement plans, and supporting vendor selection processes such as tendering and agreeing SLAs.
- How does Tesco Technology foster an inclusive work environment for Technical Programme Managers?
- Tesco Technology is committed to an inclusive culture where everyone can be themselves. They celebrate diversity, are a Disability Confident Leader, and ensure a fully inclusive and accessible recruitment process. They offer diverse working patterns to accommodate individual needs.